ToneShapers

An elegant solution to the problem of long descriptions. We had a question during install and they responded within minutes! Then after installation, we played with the settings and it's very nice. Really nice product. But wait, there's more... We were always unhappy with the text size in our descriptions but had never done anything about it. This app has the ability to vary the size of the text on the tab headings, and that's very helpful since the tabs are sitting atop a fairly narrow column, so having 4-5 tabs in that width requires careful word choices and getting the font size where you need it. But we were wondering if there was a way to vary the size of the text in the text fields also. We asked about this in a support ticket, along with a couple of other requests that we really kind of thought might be asking for more than should be expected, and their team (NexusMedia Team) took care of all three. And I mean within half a day, boom. It looks super nice, we are thrilled that what had bugged us for quite a while is now just taken care of. Thumbs up!

We have encountered issues with other platforms that LitCommerce supports. One of those platforms has been critical for the growth of our business, but it has taken 3+ years to resolve. We decided to address the issue with LitCommerce to see if they could help. In spite of the policies LitCommerce has in place, the CSA went above and beyond to find a solution and worked with her management team to make it happen. She was efficient, clearly understood the issue and communicated throughout the entire process. The issue was resolved and we can now GrOW our business! Alyana was exceptional!