halfwine.com
United Kingdom
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Reviews (3)
Troy was a great help fixing my issue quickly and professionally!
I have been using Matrixify for years without problem - did what I wanted well. Suddenly I had a problem about an export structure that was overwritten. I wrote to customer support in the app and a bot replied - not a bad reply. Then Rebeka jumped onto the thread and guided me through how to fix the problen and set Matrixify again so it would not be a problem again. Things can go wrong but it is how it is handled that matters. This was 10 star support!
Developer reply ·
Exactly right - things can go wrong, and it's indeed a measure how well those get solved. 👌 Thank you so much for reaching out about that, and for appreciating our efforts. 🫶
Works well and notifies me when a request has been received. A lot of my unsent back in stock notifications are for products that I no longer stock but do have a substitute for. What would be really useful is to be able to send the customer a slightly different message letting them know about the new substitute stock item.
