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NAYA

United Kingdom

Reviews (4)

★★★★★
Shopify

Both Joshua and Joana are top and have provided great service. I am still in the early stages but hope we can grow it so we can use their other paid services to get the full experience?

Developer reply ·

Thank you so much for the review! We really appreciate it! 😄

on Smile: Loyalty Program Rewards · 4 months using the app
★★★★★
Shopify

Cannot even get their own Reactivation Automated Reactivation Campaigns going. Two months and still not anywhere nearer getting this resolved....I cannot really recommend them and would actually move to Klaviyo. PLUS they themselves don't know how their system works AND even worse, they overcharge you so watch your bills!!! PS: And to answer to their reply - AFTER several months and continuous pushing they made it finally work. It is NOT beginner friendly, not logical at all and if you have one tag wrong the whole campaign isn't working. So thanks for your very useless reply to my review. totally appreciate you have wasted hours of my life I could have happily invested into something else more productive.

Developer reply ·

Hello there! Thank you for your review! We are sorry you faced such issues with your automation. From the conversation you were having with support, we can see that your automations seem to be working fine after changing the setup a bit. Please don't hesitate to contact our support whenever you see any issues with your email, we'll be glad to assist you. You can reach out to our support at support@omnisend.com or via chat in-app. Thank you for your review once again!

on Omnisend Email Marketing & SMS · 5 months using the app
★★★★★
Shopify

Rakshit and his colleague have been an absolute joy to work with. They made it easy to install the app, supported step by step along the way and still available if any questions come up. They are very attentive to their customers and keen to enhance the features around the customers requirement. I don't know why anyone would say anything bad about them as those two are super helpful and taking their time to listen! And the service is A+ - something rare to find in this ocean of apps. Plus, they seem to be always available. For a SME like us, this is important to provide ongoing support and be available even over the weekend. Because, when do we ever stop working and it does not feel like work if you partner with people like these two. Keep up the good work!

Developer reply ·

Thank you for this amazing review, Team Naya! We are always here to help out with any issues. Thanks, Team Loop

on Loop Subscriptions App · 27 days using the app
★★★★★
Shopify

Super helpful! Mohsen was quick and attentive and solved my problems. Being a start-up it is great being part of a smaller company that is valuable customer's feedback and building new features based on the feedback instead of what they may internally think. Thank you and keep up the good work!

on Notify! Back in Stock+Wishlist · About 3 hours using the app