HAUTE
United Kingdom
Reviews (9)
When we looked at the text file we were surprised to see hundreds of items like alcohol and cigarettes which we don't sell at all! We never had anything like this in our product files. The app created them when we installed the app and created the llm file. It also created alcohol and cigarette names and brands to tags in hundreds of files. Items like this gets flagged and black listed by Google. It took us over two hours of work to erase these products!
Developer reply ·
Our app does not and cannot create, modify, or delete products in your store. It only has read-only access to your product data - it reads your existing store content and generates a text file from it. Nothing is ever written back to your store. The products you saw were already in your store before our app was installed. Our llms.txt file simply surfaced them in one place, which may have made them visible for the first time. You can verify this by checking your store's product activity log - you'll see those items were not added by our app. If you'd like to investigate further, our support team is happy to help.
Developer reply ·
Hi HAUTE, thank you for this 5-star review! We are happy to hear you are having a good experience with the app. Wishing you all the best!
The app is confusing buyers. It shows Notify me even when there is products in stock, and they're filling in notify me without understanding they can buy it right away. It should only show when there is no stock left.
Developer reply ·
Thank you for your honest and detailed feedback—we truly appreciate you sharing this with us, and we’re sorry for the confusion this has caused your customers. Our product manager has already reached out to you to better understand and analyze the issue. It would be great if you could reply so we can fully review the setup and do our best to resolve this for you. Your feedback helps us improve, and we appreciate your time.
Although I can't verify the features as a long-term user since I'm testing it, it has performed great with the backups I've tried so far. It's very nicely designed without bugs and issues. I would recommend it for stores that need backups to protect content.
I give it a two-star for the completely chaotic and ADD-structured interface. Although the app will generate the SKU's and barcodes in bulk, it's all over the place. And the pricing packages are also all over the place and you don't feel clear at what exactly it provides. I paid for the advanced options, but when I tried to generate the SKU's I was still required to pay monthly. It's also missing other important information. For example, it gives no clarification or examples what the officially accepted and required format is for the different SKU options (Code-128, EAN-13 encoding, Google, Amazon, etc). You need the right structure to not generate a Google ad listing ban. And, like someone else pointed out, it does overwrite your own tailored numbering once it generates SKU's.
Developer reply ·
Thanks for taking the time to share your thoughts. I’m really sorry to hear the app felt overwhelming — it’s built to offer a lot of flexibility, but we know that can sometimes make the interface feel like a lot at first. The overwrite behavior for existing SKUs is optional and can be turned off in the app settings — the app does warn before changes are made. If you're open to giving it another shot, we'd be happy to walk you through everything or improve based on any suggestions you have. Please feel free to contact us directly — we’d love to help.
Don't bother. There are far better apps out there. Okendo has developed such a convoluted app that simple features requires support for help, file uploads encounter constant errors, and reviews don't display. They then asked for account access to help fix it, but they didn't fix it. To make their app work they edit your theme and you have to republish your entire store. I mean, seriously.
How can they have 381 authentic reviews for an app that they don't have functioning yet? I wasn't able to get it to work and contacted support to be told they can't assist because, 'we don't have the store reviews feature yet'. They then wanted to charge monthly fees just to help upload a file.
You're required to create a Google JSON key... just too complex and time-consuming.
Developer reply ·
We're sorry to hear that the app didn't meet your expectations, but creating a JSON file is a necessary step for connecting your store with Google. We wish you had contacted us for support, so we could have set up or walked you through the process to make the setup easier.
