Cosy Cottage Soap
United Kingdom
Reviews (4)
Issue with my settings was sorted quickly and with no fuss. Great result, thank you
Always an amazing experience. Team are friendly, professional and technically able. Very happy
The app works well. Can slow the customer experience a little due to the volume of products we offer the subscription on. Features could be better. We offer discounts depending on how often someone gets a product and when another product is added to the plan, it puts it at full price and doesn't respect the frequency. Many of our customers struggle to manage the plans themselves as products don't add when they do it so there's a lot of manual customer service tickets.
Developer reply ·
Hi, We have sent you instructions on how to resolve these issues and we are looking forward to hearing back to you about this :) These issues that you described can all be easily resolved, as per the instructions we sent you :) If anyone else is experiencing issues, please contact us at support@sealsubscriptions.com so we can help you out as soon as possible :) Best Regards, Seal Subscriptions app team
Well set out and easy to follow the steps within this app. It helps a lot and makes some real improvements to store performance. Helpline chat is great and the team are skilled and very helpful in making proactive improvements and sharing experience
