SoapyMania
United States
Reviews (4)
Easy process of importing the reviews, good knowledge base and awesome support. Any question solved within 12 hr. Like the amount of widgets and ways to add the reviews to various of pages. So far - best freemium App for reviews! Definitely recommend!
It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements.
Developer reply ·
Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement. It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.
Great application and awesome customer service - Doner quickly resolved an issue I was struggling with for days! Thanks-
The app is very functional and powerful but there is always something that you need to tailor for your store here and there. I had some custom changes made and the customer service team did it right away with no questions asked, right on the spot via life chat. I'd say the best support team I've ever worked with. Thank you guys!
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
