Aizome Bedding
United States
Reviews (2)
Update 2: I have come around from 1 Star to giving Stamped a 5 Star review. Number one reason for this change of heart is their fantastic customer service that get back mostly within 24 hours. UPDATE 1: The customer service is pretty much unbeatable. They deserve alone 5 stars. OLD REVIEW: Okay for free, but the basic plan left me wanting for 15 USD per month. Overall I am very surprised that this app is rated so high. So let me start with the most obvious flaw: It says here the basic plan is 9 USD but once you have the app, the basic plan is 15 USD. This carelessness with small details is continued throughout the app. While the customer service is fast, I actually think for downloading or uploading reviews contacting them is an elegant solution. Further, the preview is often faulty or not displayed at all. Some time you get error message that are just blank box. I have submitted screenshoots to their team to look into this, but received no comment which makes me feel they do not care about having such annoying mistakes even towards paying customers. I could go on, but I leave it with that: Good for free, but not recommended for upgrades.
Developer reply ·
Hello there, Thank you for your review. Our $9 subscription plan is actually a new one and this has been rolled out just a couple of days ago. This plan is available once you've installed the app and go through the pricing and setup page :) After checking the conversations, we realised that our support team has replied to all support tickets within a few hours including assisting with importing your existing reviews. I do apologise for any confusion caused, and we'll take the feedback and improve. I believe we still have a few support tickets with you and we'll continue to assists you swiftly via the support tickets. Thank you!
I compared all currency apps and decided for this one. I was about turned off by doubly (the ginger or whatever it is) but the design is actual nice and neutral and allows color change. 5 currencies are free and the installation was well guided. 5 of 5 stars. Thank you guys!!! And sorry doubly for doubting you!
