← Merchants

Kuumba Made

United States

Reviews (13)

★★★★★
Shopify

seems good

on GPTLab: ChatGPT Claude AEO SEO · 3 days using the app
★★★★★
Shopify

This is an excellent app and the support is stellar.

on Free Shipping Discounts ‑ SC · About 12 hours using the app
★★★★★
Shopify

I am super impressed with this app. It functions and looks better than any of the other bundler apps I have tried. Very customizable and the support is stellar. It's unheard of these days to get live on-boarding support. I highly recommend this app for your bundler needs.

on Easy Bundles: Bundle Builder · 6 days using the app
★★★★★
Shopify

Really liking the for, builder so far. I like that it responds to custom CSS overrides. Some apps block it. The support is excellent. My support was Taylor, who was very responsive and informative.

on Powerful Contact Form Builder · 4 days using the app
★★★★★
Shopify

We used to use Klaviyo and we just couldn't stomach the ever increasing and exorbitant monthly bill. We found Spoks and haven't looked back. The app does everything we need and does most of what Klaviyo does. Their support has been stellar. I cant recommend them highly enough and you'll love the price point. Plus they are constantly improving with new valuable features! Give it a try!

Developer reply ·

Thank you so much! Happy to hear Spoks has been a better fit on both features and pricing. We'll keep the improvements coming! David

on Spoks: Email & SMS Marketing · 5 months using the app
★★★★★
Shopify

Great support. The app has worked well for us.

Developer reply ·

Thank you! Happy to hear Cart Lock has been working well for your store and that support met your expectations.

on Cart Lock:Block Checkout Rules · 6 months using the app
★★★★★
Shopify

Support has been good so far. My latest support rep, Audrey, was very helpful, knowledgeable, polite and quickly available. I have found this to be true for each of my inquiries.

on Joy Loyalty Program Rewards · About 1 month using the app
★★★★★
Shopify

Analytic links have 404's. All you really get is the number of scans printed in the link of the record itself. We need to view conversions and that resolves to a 404 error as well.

on Shopcodes · 14 minutes using the app
★★★★★
Shopify

on Shopify Checkout Blocks · About 2 months using the app
★★★★★
Shopify

on Shopify Flow · 7 months using the app
★★★★★
Shopify

Edited: I'm updating this review because it seems things have changed at Connex. They've got great customer service now, and they're following through on issues affecting business with good advice and timely fixes. I'm very happy with the response time from the support team. If you need to save time getting orders into QuickBooks, or if you're creating orders in QuickBooks that need to be synced into shipping integrations, give Connex a try. You'll be happy you did!

Developer reply ·

We apologize for the inconvenience you experienced. Our response time for tickets is 1 business day. We make every effort to respond to all tickets as fully and speedily as possible.

on Connex Ecommerce · Almost 3 years using the app
★★★★★
Shopify

I was worried that this app would not have good customer service after being purchased by Shop Circle, but I was very impressed with their prompt response and dedication to finding a comprehensive solution for my problem. When we switched to the new Shopify Dawn theme some of our CSS needed to be rewritten so the locator app would look nice; rather than just send me code to fix it myself, which is what Bold used to do, Deelen implemented the fixes directly in my store! That was very nice - I really didn't have to do anything they just took care of it for me. Stellar customer service, and the app just works great, really flawless, we've been using it for a couple years now and we'll likely never use anything else.

on SC Store Locator Map · Over 2 years using the app
★★★★★
Shopify

Forward compatible with things I didn't expect! My company started a relationship with a big B2C marketplace and, to my surprise, Locksmith is able to hide our non-public variants from the marketplace connector app! I am constantly surprised by how awesome Lightward is as a company, and their software is equally impressive. Locksmith is SO easy to use, requires almost no code, and really truly hides everything. I feel great about my product data security, especially after seeing how Locksmith interacts with other Shopify apps. Top notch.

on Locksmith · 4 months using the app