Elmoritz
France
Reviews (5)
EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out.. Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.
Nous nous sommes rendu compte que sur presque toutes les commandes avec prénom customisé (ça remonte jusqu'au mois de juin), le client a payé 0€ au lieu de 3€ à cause d'un problème avec l'application EXPO... (pas résolu à ce jour). Cette application nous a fait PERDRE de l'argent (70€) au lieu de nous en faire gagner. Et depuis qu'on l'a, il a eu de nombreux bugs et problèmes qu'on a du leur faire remonter afin qu'ils les solutionnent. En clair, je ne recommande pas pour le moment. Il y a des progrès à faire.
Developer reply ·
Hi Elmoritz, I'm sorry that you are not having a great experience as expected. There are a variety of factors contributing to the outcomes of checkout details. And it appears that the EXPO app alone couldn't get all the issues resolved. I hope you can find another app that fits best with your goals. Anytime you get back to SeedGrow apps, we'll always be here to assist you along the way. Best regards, SeedGrow Apps Support Team
We have been using this app since a few days and we can say that so far the customer service is very responsive. The app is great, that's what we were looking for. We love the fact that we can do complete customisation so it looks the same as our website. We will put a detailed review once customers start buying custom boxes...
The free version is very limited. Colours in email template cannot be changed so you quickly understand you have to go to pro plan. Also, the images in the emails don't show up correctly on Outlook making the email all messed up (the images are way too big). Altough the customer support is amazing, I wouldn't recommend this app.
Developer reply ·
Hi, Founder and CEO of Judge.me here. We fix images on Outlook to extent possible, with custom rendering where possible. Unfortunately the Outlook issue can not be solved 100% by anyone i.e. any review app. If a very large percentage of your users are using Outlook, we recommend sticking to the text based email templates. Our support has been in touch to help optimize your Judge.me settings for your use case. PJ
J'utilisais de temps en temps (une fois tous les 6 mois) cette application qui était gratuite, pour modifier les descriptions de mes articles. Maintenant qu'elle est payante, il faut débourser $5 /mois pour l'utiliser même si on s'en sert rarement donc je l'ai désinstallée. Les personnes derrière cette applications se fichent clairement de la tête des gens. Je ne recommande pas. Faîtes plutôt un export de vos articles sur shopify et éditez-les sous excel puis faîtes un import.
