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Rocky Reckless

Mexico

Reviews (6)

★★★★★
Shopify

working excelent!

on Free Shipping Bar & Free Gift · 3 months using the app
★★★★★
Shopify

Outstanding customer support. I originally reached out because I was having trouble getting a popup to display correctly on mobile. After spending a lot of time trying to figure it out myself, Ben took over my case and made a huge difference. He was patient, attentive, and genuinely interested in helping solve the problem. Rather than giving generic responses, he took the time to investigate the issue, test solutions, and make adjustments until everything was working exactly as expected. The final result looks great, and thanks to Ben’s help I now have a solid popup template that I can reuse throughout my website. It’s refreshing to find support that is this responsive and committed to helping customers succeed. A special thank you to Ben for the excellent service and dedication. He’s a great example of what customer support should be.

Developer reply ·

¡Gracias por tu reseña! Nos alegra saber que la aplicación funciona bien y que el soporte fue de ayuda.

on I: PDF Viewer + Whatsapp Chat · Over 1 year using the app
★★★★★
Shopify

Al inicio tuve algunos inconvenientes con el soporte y el tiempo de respuesta fue más lento de lo esperado, lo que me generó preocupación. Sin embargo, posteriormente se comunicaron conmigo de forma directa y me brindaron apoyo hasta resolver mi situación satisfactoriamente. Valoro mucho que hayan dado seguimiento y atención personalizada. La app ofrece buenas tarifas y cuando todo opera con normalidad funciona muy bien. Considero que tienen una buena propuesta y, mejorando los tiempos de atención al cliente, pueden ofrecer una experiencia todavía mejor.

on T1 Envíos · 9 months using the app
★★★★★
Shopify

I’ve been using this app for my store and it has been working very well, especially for targeted banners (in my case, for B2B customers). I recently had a small issue with a banner overlapping my cart on mobile, and Tom from the support team helped me quickly identify the cause (z-index) and fixed it right away. The explanation was clear and now I understand how to manage it for future campaigns. The support was fast, professional, and very effective. Highly recommended if you need a flexible banner solution with great customer support. — Erik

Developer reply ·

We're so pleased you're happy with the app. Thank you for the encouraging words!

on GA:Announcement Bar+Banners · 12 months using the app
★★★★★
Shopify

Excelente atención a pesar de que no hablan español de forma nativa, me entendieron y atendieron en mi idioma, uso la app y creo que pronto tendrá mas funciones

on Clay • B2B Wholesale Pricing · About 23 hours using the app
★★★★★
Shopify

Great app to sell B2B excellent service!

on Ymq B2B & Wholesale Solution · 9 months using the app