Bull City Olive Oil Co.
United States
Reviews (3)
Could never get any help. Despite 2 "onboarding" calls (one of which I was told to call tech support for an emaill??? not!) They charged me 4 times for 4 different things, despite repeated emails, uninstalling the app and deleting it. NO ONE listened to the actual issue (which wasn't technical) and they won't delete the charges. So I'm notifying my Attorney General... Maybe now you'll pay attention???????
Developer reply ·
Hi there, thank you for the feedback and very sorry for the experience so far. We've reached out to you directly to try and get these charges rectified as well as to get you set up properly. If you have any further questions, please don't hesitate to get in touch with our integration experts via mc-integrationsupport@intuit.com. We're here to help!
ZERO actual help...but a whole lot of emails about reviewing them. And they're still sending me a bill after uninstalling over a month ago.
Developer reply ·
Thank you for your feedback. A member of our support team has reached out to you via email and is eager to help you out.
I am very, very new to subscriptions and have been wavering back and forth between different apps before re-launching my (former brick and mortar) shop online only. Mann was incredily helpful, patient and understanding of my inexperience in this realm. He even customized the app to fit my store theme for me. I'm looking forward to launching this new option for my customers and thankful to Mann for helping me.
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
