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the 10eleven | 10twentyseven shop

United States

Reviews (4)

★★★★★
Shopify

I just needed some help and Jo, From Zen drop help me out tremendously. A realistic image did not come with a variant that I needed to display in my store. I asked if she could get the image. Said what I could do is publish it to my store first then attach the image to the variant. Makes a lot of sense. A lot of time! Thanks Jo Play a marvelous help! Originally I was going to list this specific item via CJ drop shipping. However they were not able to help me put together a bundle. How are trying to communicate with them. I just gave up and sourced the products of zendrop.

on Zendrop: AI Dropshipping & POD · 6 months using the app
★★★★★
Shopify

THE 5 STAR RATING IS FOR ANDREW, WONDERFUL CUSTOMER SERVICE! I HAVE JUST INSTALLED THE APP WITH THE HELP OF ANDREW. THE INSTALL PROCESS WAS SEEMLESS. ANDREW WAS VERY HELPFUL AND COURTEOUS. HE EXPLAINED THINGS TO ME WHEN i ASKED QUESTIONS. A MUCH DIFFERENT EXPERIENCE WHEN ONLY 45 MIN EARLIER I INSTALLED THE 'AIR' APP WHICH WAS HORIFFIC! I UNISTALLED IMMEDIATELY BECAUSE , I COULDN'T GET IT TO WORK. THIS WAS A MUCH DIFFERENT EXPERIENCE. I HAVE NOT USED THE APP YET, BUT WHEN i DO I WILL REVIEW ACCORDINGLY. IT IS GREAT CUSTOMER SERVICE TO ASSIST THE CUSTOMER ON INSTALL. BRAVO! GREAT JOB ANDREW!

on Judge.me Product Reviews App · 22 minutes using the app
★★★★★
Shopify

COULD NOT GET THIS TO WORK AT ALL! THIS ISN'T A USER FRIENDLY APP. THE INSTRUCTIONS ARE ALL OVER THE PLACE. WITH THE COMPLEXITY OF IMPORTING CSV FILES TO MATCH UP EXACTLY TO WHERE TH INFORMATION NEEDS TO GO, THE INSTRUCTION MUST BE EASY AND USER FRIENDLY. THIS IS NOT THE CASE WITH 'AIR': PRODUCT REVIEWS APP. FRUSTRATION IS A GOOD WORD IN TRYING TO INSTALL THE PRODUCT. THIS APP WAS RECOMMENDED FROM CJ DROPSHIPPING APP ON A PRODUCT THAT I WANTED REVIEWS FOR. YOU DOWNLOAD THE APP, BUT THEN YOU ARE MET WITH CONVOLUTED 1 SENTENCE STATEMENT INSTRUCTIONS, WITH PAGE EXAMPLES THAT ARE TOO DIM (LITERALLY) TO VIEW TO GET A SENSE OF WHAT TO DO. IT SEEMS THAT THERE SHOULD BE MORE INSTRUCTIONS, MORE DETAIL, THEN THAT WOULD MAKE IT MORE COMPLICATED. THIS SHOULD BE A SIMPLE THING TO DO, REALLY. I SPENT CLOSE TO 30 MIN TRYING TO INSTALL THEN I GAVE UP. THE INSTRUCTIONS AREN'T DETAILED ENOUGH. IS THERE A VIDEO? THAT WOULD HAVE BEEN GOOD. OFFER A VIDEO TUTORIAL. I CHALLENGE ANYONE TO CHECK IT OUT TO SEE HOW MUCH OF A TIME WASTER THIS IS. A DRAG AND DROP SCENARIO WOULD HAVE BEEN FASTER AND MUCH SIMPLER. FOR SOMEONE WITH KNOWLEDGE OF HOW TO DO THINGS ON A COMPUTER, THIS WAS EXHAUSTING. WAY TOO MUCH OF A HASTLE, IT NEEDS TO BE A SIMPLE PROCESS. MORE COMMUNICATION WITH THE SUPPLIERS ON HOW TO FORMAT FOR A DOWNLOAD WOULD BE MY SUGGESTION ON HOW TO FACILITATE THIS. I'M MOVING ON TO TRY ANOTHER APP.

Developer reply ·

Dear 10eleven |10twentyseven team, First and foremost, we want to express our sincere apologies for the frustration and challenges you encountered while attempting to use our app. We truly appreciate you taking the time to provide detailed feedback regarding your experience. Your insights are invaluable, and we take them seriously as we continually strive to enhance our user experience. We've shot you an email for further details, kindly check your mailbox to get our update and solution. If there's anything specific you would like assistance with or if you have any further suggestions, please feel free to reach out directly to 24/7 live chat support. Thank you so much for your generous support! I am looking forward to hearing from you soon. Best regards, AirApps Support Team

on AG Product Reviews App & UGC · About 1 hour using the app
★★★★★
Shopify

SO FAR SO GOOD. I JUST STARTED BUILDING MY STORE AND VITALS MAKES IT SIMPLE COMBINING ALL THOSE THINGS YOU MAY FORGET TO DO. MUCH EASIER TO SET UP WITH VITALS. I LOVE THE INTERFACE, VERY EASY TO USE. VITALS UNDERSTANDS WHAT A STORE NEEDS AND GIVES YOU THOSE TOOLS. ALSO, GIVING YOU THE OPPORTUNITY TO GAIN EXTRA DAYS OF THE TRIAL PERIOD SO YOU CAN GET YOUR FEET WET BUILDING YOUR STORE, AND NOT HAVING TO RUSH THROUGH WORRIED ABOUT HOW MANY DAYS YOU HAVE LEFT TO PAY! INGENIOUS INCORPORATING GAINING EXTRA DAYS BY SETTING UP THE APP! BRAVO!!! TOTALLY RECOMMEND THIS APP!

on Vitals: Reviews, Bundles & 40+ · About 2 months using the app