Small Parts & Bearings
Australia
Reviews (6)
More quick service from support, thanks Viktor B
Developer reply ·
Thank you for this review! Viktor was happy to see it. Feel free to contact us with any questions!
Unable to trial without paying.
This is a great little App. It was easy to learn how to use it, and it has lots of great features. We had one small issue and we contacted Evelyn in customer care. Her response was quick and knowledgeable. The problem wasn't even a problem with the app, as it turned out to be just a delay in syncing the data from Shopify.
Developer reply ·
Thank you for your feedback! We’re glad you’re enjoying the app and that Evelyn was able to assist you. Sometimes syncing delays occur, but we’re happy it was resolved. Let us know if you need further help!
This App sends an incorrect availability to the Merchant Centre if stock is zero, but the item can be backordered. Instead of sending BackOrder to Merchants Centre, the App sends IN_STOCK.
Developer reply ·
Hi, sorry this makes the app unusable for you. We decided to make the availability "In Stock" when you click "Continue selling when out of stock" because on your Shopify website, this shows up as purchasable to customers. This behavior ensures what we show on Google matches the purchase behavior website. Not all websites show Backorder status as able to add to cart like you can set up on your store, and other stores may set it up that this backorder status simply shows as In Stock to a customer, so in those cases, us setting the status as Backorder and not In Stock could cause confusion for a customer clicking through the product but not able to check out, as well as negative experiences on ad campaigns. Basically, a merchant on Shopify settings "Continue to Sell" may mean the product is "In Stock", or "Backordered but Add to Cart" and we don't know. So we chose to go with the safest situation of "It's buyable, click this product" which ends up being In Stock in our database. If you could contact our support team, I'd like to understand the implications of this a bit more. It obviously seems important to you so I'd like to determine how important it is what we start including "Backorder" instead of in Stock when quantity is 0 but "continue to Sell" is selected.
So limited. All I want is a simple "Continue Shopping" link at the top of my checkout, instead of the standard hardly noticeable tiny bag icon. Apparently you have to pay them for the Plus plan just to make simple checkout edits.
Works perfectly, and easy to set up.
