Blue Fish Company Inc.

10/16/2018 > Great idea for an app, currently testing the app, the interface looks simple, the results matching Google Analytics which is great but with better and user friendly interface, outstanding customer and technical support from Bradley. 11/21/2018 > This App is beyond great, the live views, chat, recordings, polls, co-browsing, and Heatmaps, I used it all, I am able to customize customer behavior and adding tags and alerts based on the customer experience, I was able to know what cause the customer to bounce after reaching a certain page like 404 page not found, I was also able to teach the customers how to use how to use the website correctly ( Like hover on images to zoom ) with an interactive questions using the polls, planning to use exit intent poll next to show a customer that added an item to the cart and plans to leave the website a coupon code.

This is an amazing app, I have been using it for couple of months, I did not want to write a review earlier because I needed that review to be honest, installing this app was easy, I was able to modify every aspect of it to match the website CSS and colors, more and more of the customers started using it regularly, the one and only issue I noticed was when trying to update the theme or switch from one theme to a newer version this app might reset all the CSS and colors to default value, if you are planning to switch or update your theme I recommend taking a screenshot of every part of the CSS you had and the moment you switch check if everything is OK, if not start typing your CSS again, the products will not be affected, only the CSS, feel free to visit the website to see that it looks like in action www.bluefishclothing.com