Olivier Industries
Germany
Reviews (3)
Orders about 1 month, didn't get anything. Support every time said it's on production takes a few days, now it's been weeks ago support said it takes a few weeks more. After this answer I've to reply, what a fck lie. I've contacted 4 times to cancel the order, exactly after the shipping time was changed and there was no 6 weeks delivery time before... I've contacted a lot of times. I've canceled 4 days after I've ordered and the customers say, don't worry will finished this week but it doesn't so I've contacted again and again and every time you said it's in production can't cancel, after weeks it's not even made. You can have trouble with your stuff ok but don't lie to ppl.
Developer reply ·
Thanks for taking the time to leave a review. We have let all selling partners know to expect delays between 3 to 6 weeks, apologies if you weren't aware of those expectations prior to placing your order. We are making investments in facilities, equipment, and team members to bring our order turn times back to our standard under 1 week time frames. Of course if you would like to cancel your order, we will refund you, no questions asked. Just let me know your order id and I will have it done immediately. Best, Ian Gruber CEO
Ordered some sample shoes, very bad quality. First it looks awesome and good made but one day of using the color of the shoes cracked. And only send in plastic bags and support is minus 10
Looks like scamer, pushed his dropshipping leggins on your store, no adress on side, no app shown on etsy if you give them access.
Developer reply ·
Hello, We are sorry to hear this review. We believe the feedback is a bit unfair but we respect your opinion, we are a legit company and we would not have this APP here in Shopify if we were not, Etsy has a different integration and we just have expanded to Etsy. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
