Printy6 ‑ Print On Demand
by Printy6 · launched
View in Shopify App Store ↗Reviews (74)
Easy to Install and place order for my clients.
So far, my experience with Printy6 has been very positive. I’ve had several pairs of shoes produced through them, and the quality has been comparable to well-known name brands they replicate. Based on the consistency and craftsmanship I’ve received so far, I plan to continue using them as a provider as long as they maintain this level of quality.
Been using them for 6 months now, only for shoes. Have good reviews on them. Everything is OK......until something goes wrong. Customer support is non existing. Have 2 pair of shoes returned to warehouse right after they were shipped. The customers address is correct as I already sold to them. Contacted Printy6 already several times, through their contact form, also directly mailed them, and replied to the confirmation mails with request number you get when you mail them (so the excuse they never received my messages are not valid). No answer at all, although stated on their site they reply within 24 hours. Seriously considering leaving them...
The products and service are good but the infrastructure for businesses is lacking. There needs to be the ability to have invoices emailed to a designated email address, so an accounts department can be kept in the loop rather than downloading them manually. Also, our accounts team has stated that the invoice numbers are not aligned with the bank statements making it nearly impossible to reconcile payments when international exchange rates fluctuate.
The shipping takes a bit too long, but at least the shoes are great!
Do not, and I repeat, DO NOT use this supplier! We purchased 3 dresses and a skirt on 18 FEB. We contacted them at the end of February, asking why nothing was being processed. Their response was that they were having production issues. Today is now over 30 days, and we still don't have the shipment. Regardless of how many positive reviews this Vendor has, don't waste your time. Those reviews can NOT possibly be from real customers! I hate to leave bad reviews like this, but I'm not seeing anything positive about this company, including their lack of follow-up communication when they know they are having production issues.
This is the best quality print on demand for shoes. I wish they had more options though. I made a suggestion that they add "chunky/oversized sneakers" to their product list. I love their turn around time is favorable, their express shipping cost is one of the cheapest i have encounter. I an yet to receive a return from any customer because they werent pleased with the product. The smell is a bit overwhelming at first but not a deal breaker. The one suggestion i would strongly advice is to add retail custom packaging. Not everyone can order 300 boxes to just sit there. for an additional 2-3 bucks i would love to deliver my product in custom packaging.
Absolutely awful POD company. I have several customers who have been waiting for OVER 2 MONTHS for their products to arrive and are still waiting. It's a shame because they have some good dress options. I've spent a lot of time and effort to add them to my shop but am going to have to take them down because customers want refunds and it's way too late to cancel the orders. Sellers beware!
The boots are great, customers have been very happy with them, but production time has been getting longer and longer. Also, I often pay for expedited shipping and have the boots shipped by regular shipping methods which is incredibly irritating. I have yet to receive a shipping refund for these oversights. They really need to step up their customer service and speed.
UNABLE TO DELIVER NEW DRESSES Ordered 5 dresses on Jan 22, 2023, at 02:54:11am, and the dresses were still in production on Mar 3, 2023, at 12:35 am. I will keep updating this review until the dresses are shipped. Printy6 added new dress silhouettes to their catalog. And they advertise in writing a fulfillment time of 3 to 4 days. However, they are unable to fulfill dresses within this time frame. I placed an order for dresses on Aug 9th, and I didn't receive them until Sep 19th. It took a month to fulfill the order of only 3 outfits and about 2 weeks to deliver. When the outfit finally arrived, they were well-made and packaged in a presentable way. I placed a second order and requested information about the fulfilment time but I have been ignored.
Overall very good service. I have been ordering various samples ( 100+) and so far my experience has been positive. Being relatively new i think this company can only get better and better.
I have had an item "in production" for 28 days. Support is not responsive, customer is frustrated. I sent a support ticket email over 8 days ago and finally got a response. I do love all the products they offer, but with the false transparency on fulfillment times and non-existent support, I'm at a loss for words. I would have many customers buy the products Printy6 offers, but their customer service, response time, fulfillment time, and shipping time MUST CHANGE. Then, it would truly be a wonderful POD platform. Expedited shipping cost is a joke, so don't pay the extra because they still won't ship it out in a timely manner. Please do better.
As I mentioned in our previous review, we've had issues in the past with this app. But I appreciate how they worked with me on the last one even though it took quite some time. But it's progress. Hoping to be able to give 5 stars one day.
Plenty of options, including white sneakers you can customize. The site is easy to use, great for starter brands.
The Products are great and I haven't had any returns due to quality. However there are many times that I pay for express shipping and they they ship normally. Customer service is slow to respond to refund request if they respond. I'm need a refund for shipping cost for at least 11 orders. They crazy thing is they recommend that you use a express due to slow normal shipping time frames and when you pay for it they don't use it.
Los productos tienen excelente calidad, y el precio está bien, pero hubo bastantes problemas con la primera orden, envío tarde y producto equivocado. Lo bueno es que han puesto todos sus esfuerzos en solucionarlo, lo importante es solucionarlo, pero espero que no pase más veces. Voy a confiar.
Outstanding quality combat boots; my customers love them and their unbiased feedback supports this. I have always experienced first rate customer service response. I personally think Printy6 combat boots are the best on the market.
Amazing service! Shipping can be slow but they always offer an express option! Great products. Catalog has unique products such as shoes that you wont see else where
Best shoes on the market. I have tried all the other apps and while some of them give a decent amount of choice the shoes are usually glued not stitched.
love it truly amazing just wish they had a option for branding on the packages or shoe boxes and faster delivery
I have had an item "in production" for 14 days. Support is not responsive, customer is frustrated, Printy 6 help is non-existent. They replied to this review but still have not relied to the support ticket that was "created" on my behalf.
Developer reply ·
Dear, This is John from Printy6, we noticed that you have an order is in production about 14 days, and you sent us several emails but didn't get response from us, I have checked your order #98430 , we are so sorry for the order was delayed, we cannot produce this item for you, because of the mockup image is created so long time ago, we had a upgrade and a migration for the mockup images, during this migration, your Shopify store is inactive, caused the image lost, you need to re-submit the image to us. We haven't received your emails until now, we are still looking into what was happened about the lost emails, If you can get this email, please get back to us ASAP , we are so sorry for the inconvenience. Best regards, Thanks.
I really like this app and love the way you can customize your products. i have upload a few to my store. I am new to using this company. The choice of products is great and the price point is good as well
The App was easy to use but I ordered a pair of sneakers on December 11th and they are still not here! Soooo disappointed! I clicked on expedited shipping and it didn't work. It's difficult for me to feel confident in this supplier.
Great App I like the product line the cloths and sportwear are very nice looking the items are nice as well.
Just installed so far so good, but not out no products yet, but creating mock up designs is very easy.
Placed two orders with this POD vendor, to test quality of the product. Chose expedited shipping (much extra) on both and after placing the order, both of them showed I only got basic shipping. I reached out to support and after a single response saying "let me take a look for you", nothing else after numerous emails and days passed. I won't be using this vendor anymore and recommend saying away from them. Printful is waaaaay better!
I love the app. best ever!!!!!!!!!!!!!!! There are a lot of user-friendly templates to create your designs with, to help boost your brand.
Lots of recent 5 star reviews with only one sentence comments always makes me do that extra bit of due diligence and as part of that i check out the stores leaving these reviews. I recommend that you all check out the stores leaving these 5 star reviews too. Anyway, I had high hopes as design interface was quite good and placing sample order was easy. Then it all went bad. There is simply no way I can confidently scale with this company based on the experience I am having with this sample order. Ordered a pair of sneakers on 20th January which gave "3-5 days" production time. 10 days later order still not shipped. After sending an email and waiting i was then told "3-7 working days" (which had also already passed). Anyway, i waited (not much choice). Finally I got a tracking number . I had paid for express shipping so thought I would get these fairly soon after production was complete. Nope. Still waiting and tracking still shows as "Shipment information sent to FedEx" . That's the last update from 21st July and here we are 10th August and no sample order has arrived and no updates. There is no way I would put volume through this group given the experience I have had so far. I am not angry, just genuinely disappointed and relieved. But better to find out now with one sample order than 500 legitimate customer orders. Feel like I dodged a bullet here.
first product awesome pricing and smooth uploading. i hope shipping would be smooth as well. will be back to say how the first order was
Ordered some sample shoes, very bad quality. First it looks awesome and good made but one day of using the color of the shoes cracked. And only send in plastic bags and support is minus 10
I have had no complaints from my customers, though shipping seemed a bit slow. Quality is on the spot though. I just received a test pair of high top sneakers and they are perfect. App is easy enough to use and has a nice assortment of products. The design tool could use a few things like a create pattern and apply to all placements options. Over all 5 stars.
It's amazing app. I recommend this for everyone. There is a plenty of products available. It's very fast to create products as well.
Very user friendly app. Some of the apps do not take your products to your collections on the Shopify store. This one not only uploads but you can choose a collection in the store where you want your products to go
Brilliant App Love it it's so simplistic and easy to use. Next is to see how the products perform when i start running ads next month.
Very easy to use and new options to create on that you got's to have for yourself or store. Great!!!
The first order through this app was delayed, but seemingly good quality (did not receive a complaint). The second order was delayed again, saying they needed a phone number with the order (no, you don't. the customer will not be receiving sms updates). Then it was radio silence for a week and when I asked again, the order was delayed because of Chinese New Year. Checked back in 2 weeks later and now I'm hearing it's not shipping that is delayed - it's production, because of the coronavirus. The order was placed in the beginning of DECEMBER and it is now MARCH and there has been absolutely no indication of when,if,how this will be made and shipped. Also nothing close to a refund or partial refund or credit for the insane delay. I now have the customer asking me for a refund, so it seems I will be out double the cost ($400). Shopify needs to step in if this is how Printy6 is fine operating.
I created shoes the app is decent but would like to be able to use 1 pic to spread across the shoe where the seam line is... i had to use two pics and line them up as close to identical as possible took me hours, but i finally got what i wanted as best i could... also is it possible to get the hightop sock sneakers, and the option for embroidery would be awesome!!! overall i guess i enjoyed the use of the app!
I used this APP it's simple and easy to understand. Great and large choice of products. Good customer service.
I am new to Printy6 and it was very easy to add my products into my store in Shopify not like the other ones.
Printy6 is actually pretty easy to use and makes creating a project quite easy! I will definitely be using this app for a very long time with my website.
Great app, it keeps on improving and the creation of products is very simple. Product arrives on time as well. Quality is good.
Product (A clock) arrived damaged. Printy6 (Snaprinting) agreed to send a replacement back in June. The replacement has still not arrived. Worst of all is Printy6 has been continuously ignoring further requests for support. This is unacceptable! I am forced to refund the entire purchase price to my customer.
THIS APP HAS ZERO CUSTOMER SERVICE! PRODUCTS SHIP FROM CHINA SO ORDERS TAKE OVER A MONTH TO FULLFILL!
I am just starting to make my design and Printy 6 is making it very easy. I will write again once I start selling them.
I do not know if all products are the same (my issue was with the pop sockets) but I would say either way do not waste your time, especially if you care about your business and your customers. On my VERY FIRST order with Printy6, two weeks passed and there was no update of my order which I thought was odd. So I contacted them via chat, took them 5 days to respond, at which point they said your order has been updated, so now it shows processed and shipped. It doesn't do this automatically?! The package still hasn't arrived to my customer. So 3 negatives here... 1. Not a good app in terms of fulfillment (no auto fulfill, have to manually pay for your orders) no automatic tracking, and not a very intuitive platform. 2. Extremely slow customer service 3. Extremely slow shipping, even worse than aliexpress..
Just started using. Like the options so far. Will continue to explore. Not sure if I care being solicited for a 5 star review only designing two products. Need more time to see if the products are quality, before I give it 5.
The navigation, download and usage of this site is Amazing! I look forward to a lot of inv from here
So I've been trying to get a response from someone for the past week and a half with no response! I have one order that is taking way too long and every time I try to leave a message no one responds. I just order one of my demos and received the shoes and the print is all messed up! I love your products but how in the heck can you mess up on peoples orders and not respond to them or provide help and feedback. Understand that if you create products from this company that you will be in this on your own without help from the company. They SUCK when it comes to communication and you'll be doing a lot of charge backs without getting a refund from this company because they don't bother responding back to your complaints or their mess ups. If you work for this company and your are reading this.... I'm still waiting for a response! Also for those that are reading this understand that I have been dealing with these issues for the past year and a half! I've had to increase the cost of my product (To process another order in hopes of the next one to be correct) to facilitate for their bad customer service and lack of ownership when it comes to the products being misprinted or badly put together!
Yet to experience the sale side but so far so good seems to be a great app for my business. Loving the many options for my designs. Great job!!!!
I would like to use this app to increase my options for prints to my customers. I think you could offer more mock-ups for your wall art, possibly at different angles to help the buyers get a better understanding of the product instead of one single lifestyle photo. Secondly, whenever I changes a price the variation deselects itself and there seems to be no option to go back to re-adjust the photo positions without deleting and starting over. Finally the "suggested retail price" some of the mark-ups barely cover Amazons 8 - 12% commission and wouldn't come near covering marketing costs. Your costs to vendors is what most finished panel prints are retailing for. So, I'll be seriously surprised if any sell.
I used this app, but it does not perform well. For example, order placed on January 3rd, arrived on March 11...
I have been waiting well over a month for my order to ship to the customer. I have contacted customer support at least 5 times with no update. Will be reporting the charge to Visa and PayPal and refunding my customer. Using Printy6 is a quick way to tarnish your reputation... I have dealt with many dropship companies and this one is a joke.
I just started using this app but I think I’m going to love it!!!!!!!!!'!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
watches are far overpriced for its low quality. from $45 to over $60. The quality is just some $10 watch you can found on ebay.
I placed two test orders. After 6 days nothing has been pushed to production, sent twice emails to request order status and NO response from customer service, in fact I've got a non delivery email by gmail. Their mail box is out of service. I am disappointed because I loved the sneakers series they had in their catalog, too bad... Shopify owners, at your own risk.
Has multiple options other print companies don't offer. Very satisfied with the app and prices of the items.
this site is just has the products I've been looking for at reasonable prices would highly recommend this site. Hope that other products become available like jeans. i personally enjoy the way to upload designs
I just started using this app and it has lots of potential. Definitely worth using. Very easy to navigate and no delays while in the app.
I used this app to load my art on various products you offered I was so impressed and shocked at how advanced this system is. I love it so far. the one complaint I have is the time line provided for executing and delivery of the product 5-17 days for delivery seems a little excessive but not a show stopper for me. it would be nice if this estimated time line was part of the transfer process when loading products into the shopify store. anyway keep up the great work your developers should be commended.
Thanks great app - cannot wait to check the quality - fast and easy
Beautiful all your effort, but prices are too high.
BEST SHOE APP HANDS DOWN. I COMPARED THIS APP TO OTHER APPS WITH SHOES AND THEY DONT COMPARE.
PUBLISH THE PRODUCT IN SHOPIFY BUT WITHOUT IMAGE
wow! they look really nice. I have used other apps but for the price and ease of use this is the one.