Ourthaicurry
United Kingdom
Reviews (3)
You only have to scroll through some of the reviews for this app to see just how highly users rate it; and for good reason. Everything said about PJ and his amazing dedication and customer service is true. The app also works superbly and is very competitively priced. That alone should be reason for anyone to consider installing it. I had another reason. I had collected nearly 300 five-star reviews using a competing review platform and it is true to say that the star ratings appeared alongside the products in Google search results. However, that was where it ended. Despite the fact that many of those reviews were quite extensive containing longtail keywords very useful for SEO, the reviews, or key phrases in them , never appeared in Google search results. The reason for that is that the reviews were rendered in JavaScript, in order to get them into HTML and therefore searchable by Google I would have had to move on to another plan starting at $500 a month! So now, I’m with Judge. me, my reviews now are in HTML and I’m a very happy bunny:-). There are lots of other reasons to get this app, that was my reason. Edit. 1 year on. Still a very happy bunny. I'm editing this, however, to deal with the comment by Breadvillage below, "It only allows one review per email solicitation. Hence, a customer who buys more than one product gets pestered with as many emails." Firstly all review apps that I'm aware of only allow one product review per email. As for customers getting pestered with emails, it's not the case. In settings you have the option to select how many emails get sent per order regardless of how many line items were in the order. It's not as though this option is hidden, it's the first thing you see in the settings panel. Update. March 2021. I'm always amazed by how helpful support is here. In this instance fixing errors flagged up by Google that had nothing to with the app. In addition, they are always ahead of the curve actively looking how they can improve the app. Remarkable. Update. Still my favourite app for great service and support. Juan was online in 30 seconds and had sorted my issue in 2 minutes. Can't beat that! Another update!. Great service from Mbarek with a small problem. Thanks guys! Sept 2023. Still a happy bunny, great custmer service.:-) Update. Jan 2024. Thanks for solving my problem within minutes Felix:-) My life would be so much easier if other apps had support as great as this! Update May 2026, Oualid, thanks for solving my issue and providing great service again! Update July 2027. Thanks again guys, you're simply the best!
I have been using this app for almost a year now so I think I'm well qualified to comment on it. Of all the apps I have used, this is the one I would hate to be without. I have changed so much on my website simply because I can watch how people navigate it; it enables me to see it from the customers viewpoint. I have picked up countless flaws that I would never have even known were there. I can introduce changes and watch how they work out, cut them out if they don't. Can't talk about customer support as never needed it. Not saying it's perfect, not saying it's picked up every transaction but that is not what I was looking for. To be honest once you have got used to the initial amazement of watching customers navigate your site it can become a chore;however, you learn to pick out the ones you need to look out for and that is where the diamonds are.You can filter the behaviour patterns to see what you are looking at. Build heatmaps, you'll be surprised how the layout you thought was perfect is not how your customers use the site: then change your site. Disclaimer. As far as I can recall I've never been asked to give a review. I won't get any money off for this one :-) I'm doing it not only to help the developer but to help shop owners trying to develop their sites.
Been using Yotpo for a few months and upgraded to premium because of the features we wanted. Have to say the customer support was also premium as well, they installed rich snippets for me when I got totally stuck and was thinking I would have to pay someone to get it done. Really first class, with a business like ours we rely very much on our reviews in getting new site visitors to purchase and Yotpo most definitely does that. The ability to post a review direct from the email is a killer feature. Get it! Edited. Aug 2016.I was on the $30 monthly plan (now $399!!!!) and I uninstalled it despite the warnings that my plan was no longer available. Why would I do that you may ask ? Simple, I wanted the benefits of inline SEO where the reviews themselves are in html not Javascript and can appear in organic Google search results.Very useful for keywords, that would have meant me forking out, wait for it, $499! May even have gone up now, can't tell as they no longer have open pricing. I looked around and there are new kids on the block that were not around when I went with Yotpo. I am now with Judge Me, $15 monthly with everything that I wanted and customer service that is simply awesome, it rivals Yotpo with it's features and will no doubt outpace it the way theydevelop it. As others have mentioned I think the Yotpo pricing now puts it out of reach of all but the biggest stores. Even then I am left wondering why anyone in their right mind would want to shell out that sort of cash for a product that offers little, if any, benefit of it's far cheaper competitors.