The Sporting Lodge
United Kingdom
Reviews (2)
Highly recommend this app as a filter and search solution. We have tried many options and this is the best one that we have used. The customisation options for the filters and options within are very impressive and the option for product are variant metafields are a game changer. The merging value feature is amazing and you can merge the same option to different merged values which nearly all options do not offer but was a unique solution we needed for our store. The customer service is absolutely top notch and are always happy to help with any issues too! The only suggestions I have to make to the app better with the merging values for you to be able to used the merged values that you created as the actual filter option.
Quite frankly one of the worst marketplace management tools I have ever used. The support have been terrible over a vital issue where the orders have been coming through to shopify at £0 and this has had a massive knock on effect on our accounting. The support keep saying they are on it, but it has been a week. Now we are getting other random issues where the orders are selling at the GBP number in AUD. So if a product was £100 it has been sold on AUS overnight at $100AUD. This is half!!!! So far the impact is £3k of sales which should have been sold at abouyt £6k and the issues keep continuing. We have had no proper support and since the migration from Codisto things have gone from bad to worse. The knock on impact of this is going to be 5 figures at this rate. Simply not good enough, dealing with people who simply dont care about small business. As long as their job is ok though hey?
Developer reply ·
Thanks for your review, All issues with the orders pulling through to Shopify has now been resolved and fixed to prevent any further occurrence. Please reach out to our support team if you have any further queries, 24/7. Nikki