SuperMagnetMan
United States
Reviews (7)
Great App for its intended purpose! I previously downloaded another app that would allow us to add a disclaimer above the checkout button, but we could not get the appropriate support to make the app work for our store. So, I got this app and again we needed support since we had some special request. Haseeb & Shahar were amazing and quick to respond. They fixed our issues and went over and beyond to customize it for us. This app does what it says as far as disclaimers or terms & conditions agreements. Thank you again for the support.
We have been using the Metafields2 app for years and it has made it easy to provide product information among other things on our website. The support we have been given has been excellent. Joe is great and knows what he is doing. He is prompt with replies and always ready to help.
We just launched this app on our store, so time will tell how well it works. However, great customer service from Kartik on completing our setup. We had some minor issues with some products showing the "notify me button" even when they were not out of stock. I believe this had to do with coding within the theme. Sometimes that can happen. It was quickly fixed and other special tweaks were made at my request in minutes. We look forward to providing this option to our customers.
Awesome customer service! Filing shipping claims takes so much time for merchants. Route helps with this process by having the claims handled by your customer through an easy process and then they do the rest. It is a pleasure working with Cameron and his team! Thanks for the support.
Developer reply ·
Hello there, Thanks for the raving review! We are thrilled to hear you have had a great experience using Route. We take pleasure in giving world-class customer service and we are happy to hear we have been hitting your standard of support. If you come across any questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help! Thanks, Bianca, customer service
Himanshu Very helpful and quick to resolve the issue. He helped me changing the password for Webgility and our account and we do recommend this application. Thank you.
Excellent customer service! I have never been able to contact someone via chat and they handle every situation quickly and without questions asked! Very happy with the reviews we have been receiving on our website. If you need a review app and do not want to waste money! This app is simple and gets the job done!
This app has been hard to install and embed. I could give more feedback once I am able to start using it. I wish you had phone support. I am in a time crunch and it is more difficult and time consuming to speak over email.
