LOOMLAN

Of all the session-recording apps we've tried this one is a winner. Not only the app is super easy to set up and navigate, but also it gives a comprehensive overview on business performance beyond rage clicks. Site performance, bot traffic, customer behavior and so much more. In particular I am grateful for the support the team provides. Unlike other apps where once it is installed you can't get anyone to help, this team is a true partner helping dissect and consume the data in a sense that allows make important business decisions which wouldn't have been possible otherwise. We've tried hotjar, lucky orange and a few more...NONE of those came even close to white-glove support we receive here. Integration - easy 100% Tool comprehension - intuitive and easy 100% Business value from data obtained - useful 100% Customer support - VIP treatment 100%.

Solid app, but the customer service is what really stands out. Setup was quick and painless, no technical nonsense to deal with. What's actually worth mentioning is their follow-through after you sign up. Yigi has been consistently responsive whenever I've had questions - she answers right away and solves problems without the usual runaround. I've used plenty of similar services where you're basically forgotten once they have your money. Not the case here. They provide actual support from real people who know what they're doing. Good product backed by people who actually care about their customers. Refreshing. Absolutely recommend without hesitations.

The Avada team is amazing, my experience has been nothing but positive. They're quick to respond and help with guidance and advice. I interacted with Liz and Hana and both have fantastic, patient, and responsive. All questions were answered and helped me troubleshoot. LOVE THEM

Excellent experience. Prompt, knowledgeable support and less than 24 hour turnover on their responds. I receive responses from the team the same day. Everyone I cross paths with very genuine and kind and truly do care for mutual success. I can't recommend enough! The functionality is easy to manipulate and has more bells and whistles that I can find use for. Great investment for sure.

This app does more than bunch of other apps together. I have it on both of my stores, and couldn't be happier. Piece of cake to get going with it, user-friendly and intuitive and customer service is superb. Gold nugget!!