EZ Wheeler
United States
Reviews (3)
can you guys add a feature for me, i want to be able to have all the same functionality but instead of shipping profiles, i need to assign product packages - so like if product type is hood deflectors, they all get assigned the same package i choose, trying to do this in shopifys bulk editor is a pain when you have 100,000s skus - posting 1 star review for attention, will change this to reflect how i feel about this app, which has been a 5 start experience for what i needed As you noted in your review, you’ve stated that this 1-star rating was posted “for attention” and that you’ll change it later. We believe reviews should reflect a merchant’s genuine experience with an app rather than be used to influence product development. Regarding your feature request, the functionality you’re asking for depends on packaging information that Shopify does not currently expose through its APIs. Because of that platform limitation, this isn’t something we can implement independently. We appreciate feature requests and regularly use merchant feedback to guide development, but we can’t prioritize features based on review pressure. Best regards, Ron Anderson Technical Strategist
pretty cool app so far, still tinkering
not bad so far, but it should show the page or product your customer is messaging about, very often do i get customers asking me about products but i have no clue which ones they are talking about
Developer reply ·
Good news here: Inbox already surfaces much of this. When you open a conversation, the customer details panel shows the products they've viewed, what's in their cart, and their order history, and chats often note which page the customer messaged you from. That should help you pinpoint what they're asking about. If those details aren't appearing for you, our team at help.shopify.com/support can take a look. Thanks for the feedback!