The Coffeeworks
United Kingdom
Reviews (3)
Great company with amazing customer support. Shout out to Chandan and Daniel especially for helping us with all of our queries weekly, as well as the product team ( Paul and Art) for always giving us great advice on how to provide an excellent subscription experience for our customers.
Brilliant app, we're using it for affiliate referrals and also customer referrals. The customer referrals isn't 100% there yet, there are a couple of features they really need to add, but even so, it's still ten times better than the customer referrals app we were using previously. The affiliate app is great, very versatile. Probably the best thing about UpPromote though is their support team, literally any time we have a question, they're there on the chat system within a minute or so, they're always really helpful, definitely among the best apps I've ever experienced when it comes to the quality of customer support.
Fantastic app, and the support is mega! I've never had support this good before from online chat, not only did Hannah resolve my issue really quickly, and with a really nice, friendly manner, she also picked up on something I'd missed (I'd not added custom imagery and info in the social sharing section) and sent me a screen grab, and gave me a link to where I could go in and edit it. Fantastic, I wish all other firms offered online support like this!!
Developer reply ·
It was a pleasure assisting you today. Thank you sooo much for this awesome review, I really appreciate it! :) - Hannah