Core Fabrics
Canada
Reviews (4)
So far so good. Onboarding was easy and intuitive. I scheduled a support call to make sure I had done everything correctly, and am happy that I did - Juda helped me to add several more integrations! No new chargebacks yet, so we'll see how things go in the future
We're so glad we chose BON to help us set up our loyalty program! From start to finish, the team was incredibly responsive, helpful, and thoughtful. Maxxie and Cara (and the rest of the team!) went above and beyond to customize the program to meet the specific needs of our small business. They were always quick to answer our questions, offered insightful suggestions, and made the whole process smooth and stress-free. Their pricing is very reasonable for the quality of service, and we're thrilled with the result, our loyalty program is now live, running smoothly, and already getting great feedback from our customers. Highly recommend!
Developer reply ·
Hello Core Fabrics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The set up was a little involved, but since we have it up and running, everything is working as it should. My 5 star review mostly comes from the absolutely stellar customer service! They representatives on chat are super knowledgable, and find a solution right away. It is a breath of fresh air compared to pretty much any other customer service agent I have dealt with
This app keeps crashing. We rely on it for supplemental info on product listings and were just told that they do not have developers to fix it for TWO WEEKS. Two weeks where we cannot add any new products to our shop. I am beside myself - beware adding this garbage app to your site. You will not get the support you need when it stops working.
