Biomatik

Support is very quick to respond in their online chat. Sibi was helpful in getting me through my my issue quickly and efficiently. Thank you for your review! We're happy we could help you integrate your FedEx account and set up shipping services for your Canada-based store specialising in bioreagents, antibodies, proteins, and biochemicals. If you have any questions, feel free to reach out!

I struggled getting my issue fixed working with their AI support, but when I got past that to a real person they fixed my issue very quickly.

I initially tried using AI to answer my questions, and wasn't very successful in getting the correct responses. Once I got through to Alisha from the support team was very helpful in assisting with the multiple questions I asked about various configuration options within Easyship.