Outback Spirit
Australia
Reviews (3)
I conducted a scan using the Avada App and it came back with a list of issues that needed addressing. What a useful app! I am not a digital native - quite the opposite and need some guidance at times with all things "computer". I sent a message to Avada's support team and Tiana came to my rescue. She was wonderful. Tiana went through the entire list of issues prmptly and efficiently. But where her service impressed me the most she directly assisted me where she could and where I had to address ian issue instead, Tiana provided me with excellent guidance and patience at all times and without making me feel like a complete, computer illiterate fool. Thank you so much Tiana you have not only assisted me well but exceeded my expectations. Well done
I was aware that our website that includes many high-res images of our products plus an ever-growing recipe blog, was loading too slowly. I tried to reduce the size of the images, but it was a huge task not very well done. And then I discovered this App Plaza app and a wonderful customer service person Kevin who implemented the app for me and answered my questions so that I am quite clear now on how it works. Kevin was quick, efficient and so pleasant on the other end of a 'chat'. Thanks Kevin and App Plaza