Airportag
United States
Reviews (7)
The app is unreliable and difficult to use from the start. The installation process is full of basic errors, which immediately undermines confidence in the product. Customer support is also disappointing. There’s no true 24/7 assistance—only limited customer service hours—and the support team takes far too long to respond. In my experience, it took several days without any meaningful resolution. Additionally, the pricing lacks transparency. The amounts advertised differ significantly from what is actually charged, which feels misleading. Overall, I would not recommend investing your time in this app.
Developer reply ·
Hi there, We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is definitely not the experience we aim to deliver, and your feedback is very important to us as we continue improving the app, especially around installation stability, response time, and pricing clarity. Our team has reached out to you via email to better understand and support your case. Could you please help check your inbox (and spam folder, just in case)? We’d really appreciate the chance to assist you further and make things right. Thank you again for your honest feedback.
Terrible. Very basic. Just like all other Shopify apps.
Developer reply ·
Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support
Awesome app. Has everything you need to customize the checkout page, and the customer service is top-tier.
It's way overpriced. Support is a joke. Doesn't have any feature that you can't find elsewhere for half price and better support.
Waste of time! It wasn't even able to upload our feed, we spent 3 days trying and nothing! No solution from the support, that, by the way, is terrible, always offline on the chat and no answers from email.
Good products and excellent customer support! Easy to use and they really listen when you have a suggestion or need an improvement.
Doesn't work well on mobile, I gonna wait for improvements.
