KidsCity.in
India
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Reviews (6)
thankyou so much SnapSell for this COD app...Loving it
very poor customer support...my refund is stuck for 3 months
App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments
App is good....too many bugs....gets disconnected...but customer support and onboarding team is very poor in interaktion...they think that we new clients are experts and will do everything by ourselves...for name sake they are account onboarding specialist but not helpful at all....very poor experience...I paid for 1 year...before payment they called me 10 times...after payment I called them 10 times...they replied 1 time...saying Do it yourself Shopify and CRM dont work together...Was assigned an account manager Mr Ashwak who is not helpful and is pointless to have such people as support team. they dont care Sales team is only promising on Sales...and soon after you pay, they divert you to other departments
Very good and useful app...quick support
Great experience....just started with product page and am loving the extensive options available...whatever you can think of... Support is great
Developer reply ·
Hello KidsCity.in, Thank you for sharing your positive experience! We’re thrilled to hear you’re enjoying all the flexible options GemPages offers, even just starting out. It’s great to know that our support team has been able to assist you as well. If anything comes up in the future, feel free to reach out — we’ll always be here to support you. Emma GemPages Customer Support Supervisor
