freddie the rat kids boutique
Australia
Reviews (6)
Quick to respond to queries and real time data is so helpful. Have tried other apps like this and by far the layout and ease of use of this one is the best I have tested.
Developer reply ·
Thank you, this made our week! We know how many apps there are, so we are really glad Cartlytics is the one that earned its place on your store. If a question or an idea ever comes up, reach out any time, you will get the same quick reply. The Cartlytics Team
Customer service is fast and efficient. Sorted a few glitches we had with integration immediately. Customisable and suits our theme perfectly.
Developer reply ·
Hi freddie the rat kids boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Took support a day to get back to me but they did reply. Pleasant support but unable to prevent bot accounts as suggested which is why I installed the App so had to uninstall.
I’ve been looking for an simple and clean Rewards App to integrate well with my theme. The team has been so helpful responding to queries and helped me with queries immediately. Super effective, easy to use + looks good!
I like the app, easy to use and works well. Customer support is very responsive. Have had a few issues that were tweaked and fixed by the team very quickly when the issue wasn’t their end but in the coding of my theme. Super helpful!! Will possibly upgrade just for a few extra features available.
Pretty basic, half the time my subscribers don’t get emails. Missing heaps of important info. Definitely need to download something more professional.
Developer reply ·
Hey there! Amy here from Shopify, I just wanted to take a minute to thank you for taking the time to leave us some feedback. Honest feedback from users like yourself is truly what helps us improve. I would love to hear exactly what you feel is missing so I can pass it along to my developers. I'm going to send you an email to open up communication. Amy l Shopify