Bird And Bear Shop
Canada
Reviews (3)
It works perfectly. I couldn't live without it now. All automated. Set it up and forget about it. Except to approve reviews.
This app is causing my pixel to misfire in multiple ways causing me sales. It’s also loading old products that aren’t even in my admin anymore and not new products. I’ve contacted shopify several times to be told pixel issues are facebooks problem. I spent 6 days messaging with facebooks useless team to be told it’s not their problem because it’s through this shopify app. This is losing me money because my ads can’t optimize due to bad data. I’ve uninstalled and reinstalled it several times and the problems don’t get better. I’ve asked shopify to delete this app and remove any old code and I’ll see if a complete clear out and reinstall improves it. I’ll remove this review if the problems get worked out.
Developer reply ·
Hey there, Luke here from Shopify Support. Your feedback is greatly appreciated and I want to thank you for taking the time to share your experience of the Facebook Channel. I'm sorry to hear about the issues you're facing with your Facebook Pixel. Our technical support team has reached out to you via email to continue supporting you and working on the issue there. Luke | Shopify Support
This app is awesome! So many useful reports. And if you need a report that isn't available, they'll make it for you if it's possible to do.
