Highland
United States
Reviews (5)
Developer reply ·
Thank you for taking the time to share your feedback, Highland team. We’re sorry to hear that your experience with Gorgias did not meet your expectations, particularly during onboarding. We take concerns like yours seriously, and feedback about both our product and customer experience is shared directly with the appropriate internal teams to help drive improvements. While we’re disappointed to hear that we’ve lost your trust, we appreciate you bringing these concerns to our attention. A member of our management team will also be reaching out to you privately to better understand what happened and discuss your experience in more detail.
Lots of customizable options. Great support team. Highly communicative. Hailey has been awesome to work with!
Developer reply ·
Thank you for the great feedback! 😊 We're so glad you're enjoying the customizable options and that our support team has been able to assist you. We’re here whenever you need us! Thanks for your support and we look forward to continuing to work with you!
I've tried 6+ discounting apps and Function Studio is the most robust and customizable. I really dig the flow interface. Discounts are our main focus with this app right now but I'm excited to explore some of the other use cases! Jonathan is responsive and clearly working hard to keep the app functional and at the cutting edge of new policies and features that Shopify releases.
It would be cool if sidekick or basically like your Dev site chatbot was built into Flows for helping write liquid etc.
Really impressed with the support team for this app. App has a clean and well designed interface and doesn't try to shill tons of other features like other competitors do.
