Iron Will Outfitters

Customer service is fantastic. If I have a question about how to do something, they know exactly how to achieve it. We started using this app very basically, but have realized it can be integrated into our site much deeper with stronger functionality than we originally realized. When issues arise, they are quick to dive in and fix them. Also, where my knowledge ends on how to make updates, they've been quick to step in and apply the fix for me. Fantastic customer service as always.

This forecasting app was exactly what we needed. We are a seasonal business and their forecasts allow us to have the right inventory quantities based on the season. Their AI Insights allows us to make adjustments and chat with AI with questions about our forecast, and applies short term or permanent changes based on those questions. Their forecast scans take a while to generate, so make sure to schedule those to run overnight. We've tried numerous other forecasting apps, and this one has exactly what we need without having to pay for the extra functionality that we won't use (like ordering and inventory management). Their customer service has been quick to respond and has helped me filter our forecasts so they show what we need.

Their customer support has been fantastic, and has provided an unexpected level of proactive and personalized help to encourage strong email open rates.

App itself is a bit clunky, slow, and doesn't convert images to AVIF or WEBP. Great customer service though when something broke on our site.

This app is fairly robust for the price. Additionally, they are very active in adding new features based on user requests. We were using two different apps for automatic shipping discounts because neither overlapped in functionality. After requesting a new feature, they listened to my use case and added it so I can remove the other shipping app and use Regios solely going forward.

This app filled a void not supported by other apps we've found. We like that we can discount shipping when certain products are included in the cart and by shipping method. Rio has provided great customer service, takes the time to understand our individual goals with the promotion, and is quick to make updates that better support those goals.

Hana provided quick and accurate tech support. We upgraded our theme, which made the size chart no longer appear. Hana was quick to get this live for us again and made sure it was in the correct place on the site.

Customer support is fantastic. They work with you to understand how you want to use their app, and make adjustments for it to work as you envision for your site.

One of our out-of-stock product variants was grayed out by default, which prevented customers from selecting it to add their email to the out of stock notification. I brought the issue to the customer service team. They responded quickly to my chat inquiry, and their technical team had it resolved within 24 hours.