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KAMPOS

Italy

Reviews (2)

★★★★★
Shopify

Salve, ho installato la vostra app, installato il badge via codice (non ho un tema 2.0) ma non succede niente, il badge viene visualizzato correttamente ma in fase di check-out non succede nulla ne viene visualizzato nessun messaggio. Come posso risolvere?

Developer reply ·

Grazie per il feedback e mi dispiace che tu stia affrontando questa sfida. È infatti possibile esporre il badge Planet senza Tema 2.0. Ci sono dettagli su come farlo qui: https://help.shopify.com/it/manual/shipping/carbon-neutral-shipping/planet-app

on Shopify Planet · 6 days using the app
★★★★★
Shopify

Many customers have reported that return notifications don't work, plus limited customizations, limited accounts, and the worst customer service and support ever.

Developer reply ·

First, please accept my apology for the experience you had. It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. However, this is not the experience we want to provide to our users. We work really hard to make our app user friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer! I regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Returns Center

on AfterShip Returns & Exchanges · 6 months using the app