PHAEVERS
United States
Reviews (3)
I don't think it works anymore since Twitter is now X. Couldn't get it to connect to my store.
Developer reply ·
Hi PHAEVERS, thanks for your feedback. Sorry to hear about your bad experience connecting to your store. We've made updates to the app recently, so we hope you'll give it another shot.
I have had this app since August with no problems. Now I receive a message stating "Your account violated the circumventing system policy," and "We've detected suspicious payments in your account." I have not touched anything since setting up the account and received these messages. When I reach out to them, the explanations are extremely vague. I ended up deleting all merchandise, reentering my credit card information, making sure I do not have multiple ad accounts, and still cannot use Google Ads. The merchandise is not showing up in this app like it is supposed to. I really do not see how I benefit from the app and I see no purpose in having it. Not sure if this is a Shopify issue or a Google issue, in terms on how they connect. I just know I have no issues with using Facebook for virtually the same thing. I know I am not the biggest business, but Google needs to make things a little more user friendly.
Developer reply ·
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and truly appreciated. I'm sorry to hear of the struggles you are facing with the Ads account suspension. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Robyn | Shopify
I used this app for about a month now. Customer support is very helpful. Makes my life a lot easier, than me trying to figure it out on my own. The popup features are the ticket to promote your sale items.
