X

Rikayle and Mira were absolutely fantastic. Total professionals and incredibly knowledgeable. I very much look forward to working with them.

The X app is great like all X products and Mira from the X team was super helpful with so much attention to details to get me up and running in no time. I totally recommend this app.

Customer support was amazing! Last year it sucked. Thanks guys!

Super easy to use/install and sync products. Looking forward to leveraging it in our ads for increased sales!

Had issues with the install and reading conflicting information online, but the X team got in touch, worked through my issues quickly, and then got on a call with me (that fit my schedule) to make sure I was 100% solid on X ads. Could not have asked for a better experience or resolution.

I really appreciate the Shopify integration so we can do business through the interface where we already spend all of our time! its incredibly easy to use and we are excited to get started in running ads.

Ad Astra

Great Service. we love the value this platform brings for our company.

We've had a great experience with the app. It's easy to use, and whenever we've needed help, the support team has been excellent: quick, knowledgeable, and always willing to help. Looking forward to future updates!

Mira was very professional, helpful and persistent on solving our issues. She was able to jump on a call immediately and help.

Partnership with X has been fundamental to our performance. Exceeded all expectations!

I was able to get the app loaded on Shopify and now all my products are synced. Looking forward to leveraging it for ads.

Has done great for us.. We have been using the X shopify integration for over a year now, and get quite a few orders because of it. Really enjoy working with their team as well, our ad campaign manager Garrett is a great guy and he has put in plenty of effort to make sure we have some success there. It's working nicely.

Whats wrong with the app

page always broke down. Cant change or add anything

Issue Launching X Ads Campaign – Nothing Happens After Clicking Launch

A complete waste of time. I setup everything as directed. When it syncs the products it is not getting anywhere near all of my listings. It skips between 800 then hours later 850. Then the next day 3800, now 785. Complete garbage. Also when you create ad sets and use logic such as what product type it is not possible to edit them after created. So you have to delete it and start the product set over again. Not very well thought out. I would not recommend advertising with Twitter X or this app.

is terrible to use. not easy to upload your products, shop manger does not recognize products

Linking our Shopify store to X was easier than expected. Grok even walked us through the entire process and was 100% correct in the required steps. Thank you for making this a pleasant experience!

Hopeless. I had high(er) hopes after joining an AMA on X about how the ads are now Grok-assisted, but the same UI issues exist. My catalog is always disconnected when I go to check it (on the Shopify side). It reconnects, but none of the recent products show up on the X side. I deleted and retried, but same issues. When I try to create an ad, I'm forced into a generic carousel-style ad, that's pulling ancient products that have no relevance to our audience on X. Compared to Google and Meta (neither of which are perfect), the X integration seems very buggy, and for us, unusable, since I want to advertise a specific set of products.

Amazing

Love it so far!

It's buggy, but I'm glad X has this integration available.

poor, doesn't work, a joke - never connects EVER.

I synced my store, but the shop front set up Visit the Storefront page, select the product set you would like to feature, and publish a Shop or Shop Spotlight. Need more help? Visit our onboarding guide. Does not work the URL is a blank page might as well be a 404 error. The set up guide is less than helpful it does not have anything about issues like this. I'll change my review if I can get some support no way to call or get help.

No longer compatible? Says I need to be in Canada. Edit: Thanks for fixing the app! :)

Doesn't appear to be working. It's been nearly 24 hours and the app says my products are synced; however, the shop shows no products. Edit: My issue was resolved and the response was fairly quick. Thank you for getting back to me! :D

Very happy to see X with an app- fully expecting X to dominate just like everything else it does.

It won’t connect dispit me authorizing it can u please fix

No phone number for support.... it MESSED UPPPP MY SHOPIFY STORE AND DIDNT WORK!!! DO NOT INSTALL!!!!

Easy to use. It must have been updated recently because I had none of the problems previous reviews reported.

a lot better then all the other social media apps ,

As of this moment, everything is working as it should

I find the app useless so far. Nothing will download into products. The CSV file will not work. Notta ~

I am still figuring out how this works on Twitter. Between my website ZaadaTees with Shopify and Twitter. Right now I am Neutral.

OMG!! this app is a nightmare. not easy to use, not user friendly. Overly complex for something that should be super simple like other social media apps. You definitely pay for what you get but this does not even meet the standards of a free app.

Working as of 1/23/2024. Use ****Chrome**** NOT Firefox if your stuff isn't syncing. Make sure you have adblockers off or at least whitelist twitter ads. Make sure you're not host or pie-hole blocking twitter ads by accident. It takes a while after connection is established to see products floating in. Make sure you're logged into both Shopify & Twitter before sending the link to ensure success.

No matter what I do, the app will not connect to my X account. Requested help from Support, but no response.

amazing platform for business.

Not longer works, hasn't for months. No sycing of products. Bad app.

Stopped working, new products won't sync. I'm assuming the skeleton crew over on "X" forgot this integration existed, since they didn't put it behind a paywall lol.

APP NOT WORKING! I even use Chrome by google and cleared the cached, still not working

App is no longer functional. I think its because of the changes from twitter to X.

I don't think it works anymore since Twitter is now X. Couldn't get it to connect to my store.

This app does not work. I downloaded the PDF and followed all of the instructions and still does not work. I am just going to call it a day and just give up on this. Does not go beyond the authorization process. Very dissapointed.

This will not connect to my stores. I have 2 seperate Shopify stores, and it just times out when I click "Authorize". Can this be fixed please. This would really help big time.

Doesn’t work no more with Shopify and Shopify stoped phone support and now impossible to get help with Shopify only on chat and extremely time consuming only to get nowhere.

The app was a bit tricky to set up, but it's worth the effort. I was able to sync all my products to Twitter and got the Spotlight Products on my Twitter profile.

Twitter doesn't support this thing. Just spins and spins when you try and authorize app access to your Shopify account. Shopify has no desire to support it either. Absolute garbage.

Worked once, changed stores, doesn't configure. I have wasted hours and hours trying to delete and reinstall.

ショッピファイのシステムとツイッターアプリとの連携設定が簡単であり設定箇所も少なかったため、操作がしやすくスムーズに連携の設定をすることができました。設定から商品情報掲載の承認も早かったので助かりました。

Excellent integration, easy to manage, and they do not ask for very many permissions. Twitter is an A+ Shopify app!

the catalogue sync feature is broke, I have 200 products and it only added 50 or so and they were all old. please update this and the back end UI for uploading and management. Its very clunky and behind even facebooks business manager. please contact me I would like very much to resolve these issues.

STILL NOT WORKING, everytime i try to add products through partner connection it brings me right here to the reviews page and no progress is made ever. What is the point?

Insanely awful integration. I have reintegrated five times and still cannot use the app. Really poor.

Not user friendly. Very strange to have some items pulled to be able to use. Mostly weird items that are not even actually for sale on my site. Then, when I do find a product that I want to put into a set I can't because my pictures are all too small. The way my template of my store works is that I use 212 x 250px. I would need to re-do all of my pictures to make it work. Plus, I tried to re-do one to see if I could get it to work and it doesn't.

I synced my store to Twitter shopping and i am running into an issue. Most of the products in my store come in multiple sizes -- Twitter counts each product variant as an individual product. Since Twitter only allows 50 products in a feed, my shop is really only showing about 16 products. It would be much more efficient to have individual products on the shop feed, that you can then click on and select your size. Right now i only see the option to show the same product(s) variants as separate "products". Is anyone else having this problem?

Twitter was so easy to set up with Shopify. I was able to set up my Twitter Shop account within 10 minutes. Effortless!!! Great new feature.

Reached out to help and nobody can figure out how to make this work for me. I'm going in circles. Account is connected but no products so go to products, Shopify and it takes me to the app that says I'm connected then back to the page where I need to add products. Again, click on Partner Connection and go to the app store where it says I'm connected and ... getting nowhere.

Horrible. Stuck in a loop that keeps asking us to install the app. app is and has been installed but still the loop. Not recommended at all.

Had to leave a review because of all the bad reviews. If you are going to add this app -- know that once you connect your account - give it a day to propagate. It's NOT instant. And they tell you that in the notes, documentation, etc. Once you see the actual products in your Twitter dashboard -- you'll want to go to the Twitter "Shopping Manager" -- it will be a new dashboard. Create a SHOP and SHOP SPOTLIGHT. Name them and add products. You will see an image of the storefront on the right -- it will be a twitter image, but you won't see any of your products. It will seem broken. It's not. IMPORTANT: The storefront ONLY works on the app -- so you don't see it load on your Twitter profile on your desktop. Open the app on your phone and you'll see the store and shop spotlight once you load your profile. I hope that helps! The app is good - it's easy. The problem is expectations - we expect it to work like other apps here - let that go! Great app - nice to have a new place to promote products --

We're stuck in an endless loop after connecting Twitter. It says our products are synced and we're ready to set up our store front. We click the button to add products from our Shopify, then it leads us back to this page to add the app, which we have done. I can't do anything from this page now except read reviews and leave my own. I can't get any products to show on our Twitter account.

My account is published and active on Shopify... but my Twitter profile is empty, I can't see nothing. How do I troubleshoot this?

Seems like everything is published and active on Shopify... but my spotlight is not showing up on my Twitter profile. How do I troubleshoot this?

this doesnt seem functional. only a few of my items synced with twitter. i dont see it on twitter. im not happy with this.

We were pleased with the ease to which to get our products on our Twitter channel and now that we are integrated the maintenance issue has gone away. I think we still need to figure out how to move Twitter users into buying through Twitter but the integration here is solid and pain free.

Pretty easy way to sync your products for twitter shopping. Look forward to future enhancements and functionality.

Catalogue wont connect, and its virtually impossible to add products manually. The app isnt working to connect the shopify store products either

Easy to use, easy to set up, and makes it easy for us to promote our products on Twitter. I was able to get set up within 10 minutes! Great job Twitter team!

This is already my favorite Shopify app. I'm a Twitter first CEO and I like using the platform more than the others so I jumped at the chance to be able to display my products right in my bio. Looks so clean and setup is <1min. If you're on Twitter and don't have this app I would question your sanity.

First, thank you for this app. It is still buggy. I gave it a couple of days to make sure the catalog was completely sync'd. I was finally able to create a set. With hit-or-miss efforts, mine is limited to 3 items. When I add other product codes, I get the message, "no results." The "help" button takes me to a Twitter page that is not helpful.

I am updating my previous review from a 1 to a 4. Thanks to the assistance of the app developer, I discovered my store is seen under my Twitter profile, but only using the Twitter app on an iPhone. Because I only own an iPad Pro, I could not see it. I borrowed my daughter's iPhone and saw my store displaying properly. Hopefully Android users and tablet users will be able to see my shop as well. Thank you to the developer who answered my email within minutes of sending it.

I was able to easily connect my store and products. Creating a Twitter product set was also straightforward as well. Looking forward to future updates!

The process is time consuming, but worth it. We understand that others are looking for the process to be speedy, but they probably saw the exact things as we did. Install the app, then channel, and then sync our catalogues. But, we should have been informed to actually install the channel, then the app, and then allow permissions for store connection. Then after, the catalogue will sync, but we also have to be signed into our twitter accounts and they cannot be personal or creator accounts. Even though we have to setup product sets, and the process can be lengthy--it's worth it and doable. Again, the process takes a good bit of time if you are in a hurry and do not understand everything that is being asked of the process. So, after allowing time to sync the store, catalogues, accounts, and create a product set--we'll have the "red" view shop tab present on our twitter account. This will only be visible from another twitter account. You just have to trust the process from shop studsmenfashion.com I didn't give it five stars because we're actually exhausted from the process. Maybe later. Thanks! :)

so far, the catalogue does not sync even thought it says it is connected. then when I check the sales channel, indicates that it is NOT connected. no clear indication of what the status is.

I was so excited when I heard this news, and I commend Twitter for taking the final step on this. It made store owners like us very happy. I wish everyone success.