Painting Expert
Netherlands
Reviews (8)
W.O.W Who could've think that importing books could be so much fun, I had such a blast talking to support super friendly and very responsive, well done New Craft!!
Wow.. Wonderful, what a great dev team, got support around the clock with the installation and they where absurdly helpful. The VAT Validation is like one of a kind, I've never seen something like this, what in the world... The account forms, I didn't know adding a B2B portal could be so seemless but NewCraft really exceeded my expectations on this one.
Superb app and overall superb support - 100% recommend
Good app. Unfortunately, every 2 weeks there is a problem on the service of the app developers or of Shopify, so the whole menu is not visible on we website. Both on my main website and on my second website. Very bad for the customers. My website is now broken.
Developer reply ·
Hi J.R. We're sorry to hear that, but we can guarantee the problem is not from our Smart Menu. In fact, our app is still working well on desktop. But for mobile, your theme doesn't show the hamburger icon so there's no where to click on to open Smart Menu on mobile. Please read our response via email for more answers.
Very bad. Abd. Cart is not working and customer service is very slow. I have also tried to contact an account with many contacts and they do respond quickly.
Developer reply ·
Hey there, thank you for taking the time to leave this review, and apologies for the trouble you're experiencing! It looks like your issue is being investigated by the Technical team, and they will continue to work until your issue is resolved. Please feel free to reply to the email thread with any additional questions!
Great app and great customer service! I would recommend the app to everyone who like to generate some more sales after a customer bought something!
Developer reply ·
Thank you for your review. Our support team is always here to help you 24/7😎
