Bubuu Decor
Canada
Reviews (3)
There are always issues with the items being out of stock. From 6 samples that I ordered, 3 were out of stock. Then you need to go back and forth with them to get a refund, which also negatively affects the dispatch date of the items that are actually in stock. I would not recommend it.
I am writing to express my heartfelt appreciation for the exceptional support I received from one of your team members, Liam. His assistance was truly outstanding, and I believe it's important to acknowledge his efforts and commend him for his dedication. Liam’s support was not only prompt but also incredibly thorough. He demonstrated a deep understanding of the issue I was facing and provided clear, concise, and effective solutions. His professionalism and patience made the entire process smooth and stress-free.
I was assisted by Via who was really helpful and clear in her explanation. I had a query regarding tracking of increase and decrease of prices in my store. I got a full explanation along with screenshots. This was my second time to use the online support chat, I appreciate that it is not an annoying chat bot, but a real person you are interacting with in real time. Thanks
Developer reply ·
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team