← Merchants

Beelite Candles

United States

Reviews (3)

★★★★★
Shopify

I recently experienced an utterly disappointing situation with Klaviyo. After sending an important email through their platform, I discovered that Klaviyo had inexplicably broken all of the links included in the email. Naturally, I reached out to their support immediately. Their response? They said they'd need to escalate the ticket to resolve the issue. Frustratingly, the next email I received was a notification stating they had closed my support ticket—without even discussing the matter further or confirming any resolution. Not only did this leave my business in a tight spot, but it also highlighted Klaviyo's inadequate support structure and lack of accountability. For a platform that markets itself as reliable and customer-oriented, this kind of oversight and dismissive handling is completely unacceptable. I strongly advise anyone considering Klaviyo to reconsider unless you're willing to risk similar disruptions and disappointing support experiences.

on Klaviyo: Email Marketing & SMS · Almost 2 years using the app
★★★★★
Shopify

This is a MUST have app to help collect reviews highly recommend and the support team is top notch. Thank You Judge.Me

on Judge.me Product Reviews App · Over 2 years using the app
★★★★★
Shopify

This app works as expected, and they have 24 tech support if you need assistance, I would recommend this to anybody.

Developer reply ·

Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7😎

on ReConvert post purchase upsell · 25 days using the app