Elektor
Netherlands
Reviews (12)
Offers no support, does not respond to emails.
Developer reply ·
Hi Elektor, Thank you for taking the time to leave a review. We pride ourselves on fast support and looked into your case immediately. We received your email on June 30th at 16:29 and our team replied at 16:50. Since you haven't seen our message, please check your Zendesk system, as our reply was successfully routed there rather than a standard email inbox. Additionally, please note that we offer almost 24/7 Live Chat support on our website for all our customers. If you ever need immediate, real-time assistance to get an issue sorted, our agents are always available. Best regards, EU Withdrawal Team
The app offers many possibilities, and the customer service is simply brilliant – hats off! Always friendly, helpful, and super-fast. GREAT job!
Really nice app! So easy to do and gives a lot of possibilities. And the customer support was super helpful. Thank you !
Developer reply ·
Thank you for your positive review! We greatly appreciate your support and we are glad you found our app useful 😊
Great support, helpful and fast to respond! Jen took care of our request in less than 30 minutes and was very friendly and professional!
Developer reply ·
Thank you so much for taking the time to share your experience! We’re truly glad to hear that Easify Product Attachments has been a helpful addition to your store and that you received such great support from Jen. It's wonderful to know your request was taken care of so quickly and that Jen made the process easy with her friendly and professional approach. We always strive to respond quickly and provide clear, reliable assistance, so your feedback really means a lot to our team. At Easify, we want every user to feel supported and confident in using our apps, whether you're just getting started or fine-tuning your setup. If you ever have more questions or need help with anything else, please don’t hesitate to reach out. Thanks again for your trust and support, we’re excited to keep supporting your success! Best regards, Easify Team.
The app has several nice features and their support is very helpful.
Good App to help improve website's SEO and speed. Support are very helpful and always reply fast.
The Judge Me app is incredibly user-friendly and has greatly enhanced my ability to collect customer reviews. Their customer support is always responsive and helpful.
The app offers robust features like geolocation-based language and currency selection, which significantly enhance the customer experience by providing a localized feel. The customer service team is extremely supportive and helpful, always quick to respond and solve any issues.
Developer reply ·
We are so appreciate for your kind words and that pleasant feedback on our product and services. Your great review makes us absolutely confidant in that we're doing everything right, so we're totally full of power to proceed, thank you!
Great application that improves search/recommendations. We've had some troubles with making sure it works well with Shopify Markets feature, but thanks to amazing support it was resolved.
The application is extremely useful, easy to install and navigate, and the customer support exceeds expectations. They are very efficient and helpful in assisting us with creating new offers and customizing them.
This app is awful, if you have markets you cannot even set a different email per language. The sender domain is the Shopify domain and not my own domain. There is no option to migrate files, all our downloads had to be done manually. Terrible!
Developer reply ·
Hi there, thank you for your review. We appreciate you taking the time to provide us with your feedback for the Digital Downloads app and how it can be improved. I will be sure to pass on your comments to our development team for their consideration. Victor, Shopify Support
Really happy with it so far. I have multiple languages and it all translates very smoothly. It helps that the support was also in real time. Thanks Christos!
