KIOKO
United States
Reviews (3)
I've had for almost 3 years. The app has never worked properly. When using multiple of their apps they never integrate together. I am glad there is finally another app that works exceptionally well so we can replace this one which we have done today.
Developer reply ·
We’re sorry to hear about your experience and appreciate your honest feedback. While we strive to make our apps work seamlessly, we understand that integration issues can be frustrating. We’ll take your comments on board to improve future compatibility and user experience. Thank you for sharing your thoughts.
App was great and did what it was supposed to! Had it over a year since Nov 2022 before EVER needing customer assistance and customer service was horrible, the lady Elisa was smug and very smart, really wish I could add images of the chat conversation. They acknowledge everyone as Sir, like women don't own businesses. a better generic auto response would simply be "Hi, how can we help you"... Aside from this they have false advertisement which I screenshotted and inquired about, she laughed and stated how the app doesn't do what they have listed and quote "You can uninstall and go find a better app but we will update our listing." Definitely do not recommend. Deleted and found a better app with hundreds of more reviews, does the same exact thing, and has better customer service.
Great customer service and the website has served my needs tremendously. It's very diverse and offers a range of customization options at an affordable price. Only thing is I wish it was more compatible with these Wholesale apps when adding price add-ons (works with the apps to add text details, colors, etc., but DOES NOT work when adding-price add-ons and adjusting directly in the cart like some other apps do). It basically comes down to which variant apps are compatible with which wholesale apps and Globo isn't compatible with any of the wholesale apps I wanted or needed to use). I needed Globo to work for a wholesale app and couldn't get it via my backend nor API which is very weird. Tech needs to figure out how to allow this app to work with others through API if not directly compatible via the Shopify store... However, if you simply need a custom options app for your Shopify store only, no other Wholesale B2B/B2C app compatibility needed for price add-ons, then this app is AMAZING and definitely a no brainer.
