Daniella Lehavi USA
Israel
Reviews (5)
It's a great app with many customization options and helpful customer support. We use a basic checkbox, which fits great with the store design and is easy to use for our customers.
Yash and Akshi were very helpful with a certain issue regarding packing slips. Would definitely recommend every shop owner to reach out.
We were using the app for some time and it was great until we started using several fulfillment locations. However, all pick-ups are done from the same place since it is an international shipment. Then we realized the app is messing up our inventory and the support team has no solution to that issue. Very disappointed that nobody from support even tried to offer some solution or workaround. We are currently looking for an alternative app.
Developer reply ·
Dear Eldar, I apologize for the inconvenience caused. Currently, our app considers the Default location you have configured as the fulfillment location. However, if you are using another fulfillment location, you have the option to select a different location before generating the label. I am pleased to share some exciting news with you. By the end of next month, we will be introducing a new feature in the PluginHive FedEx shipping App. This feature aims to streamline the label generation process for your Shopify orders. It will automatically select the appropriate Shopify fulfillment location for the order, instead of the Default location. In the meantime, while we prepare for the release of this new feature, I kindly request you to select a different location before generating the label if needed. If you have any questions or concerns, please don't hesitate to reach out to me. I am here to assist you. Thank you for your understanding and cooperation.
Very useful app and a very helpful team to implement it! I'd recommend at least installing and having a chat with them (:
