BK Hobbies
United States
Reviews (6)
Jolo was incredible in helping me set this up. This is the 3rd pre-order app I try and so far I can confidently say it works better than anything else, products update super quick, which is extremely important to avoid upset customers. Thank you all for creating such a great app.
It works exceptionally well, I have been using it for more than a year now and I've tested other apps, nothing works as well. We have reps that get discounts off of our products and I can create tags to discount specific products to them. Also, we wholesale some products and not others and this app allows us to discount just the brands we wholesale to our dealers while keeping full price on those we don't! Awesome and highly recommend.
I was skeptical because it is just another app to add to our site, but customers wanted it and it works well. Best of all, the support staff, including Sanjay are amazing!
Developer reply ·
Thank you for your wonderful review! We're so glad to hear that this is the sort of app your customers wanted and that our exceptional support team, including Sanjay, was able to answer all of your questions. We appreciate your feedback and look forward to bringing you more helpful products in the future!
This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.
Developer reply ·
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
I had another app before and after migrating orders from another system to Shopify, the app created rewards for all those old orders. I understand this could have been a normal and expected glitch in the system, so reached out to them and waited for days to get a resolution, so I went to try and find a new app and after trying Bon I decided to keep it, especially after trying to reach out to them and seeing how quickly they acknowledge and reply to any issue you may have. Highly recommend them!
Developer reply ·
Dear BK Hobbies, Our team is all grateful to have you with us and it is always our pleasure to support you. Thank you for your thoughtful feedback! We acknowledge that there are many things we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via live chat or email us at help@bonloyalty.com. Best regards, Mia BON Team.
Excellent app for abandonment emails and SMS sending. I can create SMS campaigns with ease and I find it extremely useful when it comes to sending "in stock notifications", even with my highly customized theme this app did the trick with hardly any code at all.
