Tradition Hardware
United States
Reviews (6)
We use this app for a order note that's for the customer (not for us as the merchant). It helps our customers if they can add PO#'s and job names or any note to their orders if they need to look back and reference anything. We then have this cart note displayed in all transactional emails using code. They also see the order note in the past orders page. It works flawlessly and we've been using this app for a while!
ParcelWill went above and beyond to add a crucial feature for us that made this app much more useful for our business. Next level customer service! This app has been amazing for smooth return processing.
Developer reply ·
Hi Team, Thank you so much for your review. Every user's feedback is incredibly important to us, and we truly take it as motivation to keep improving our product. We've now optimized the feature you mentioned and have successfully released the update. Have you had a chance to try it out yet? Our team has already connected with your team. We're happy to provide a detailed walkthrough of the new features. We hope our efforts can be of great help to you! Thank you so much for your feedback! Best regards ParcelWILL Returns Team
They added the ability to add individual variants to the wishlist. This app is now perfect. The level of customization is excellent. The pricing is fair. And the customer service is next level.
I tested a few page builders and I thought GemPages was the most intuitive to learn. Be patient when learning how to use it. Once you understand how it works, it's extremely powerful to building very custom and beautiful web pages. I've had to reach out to support probably 4-5 times now and they've been very responsive and helpful every time. Great experience for us!!
Developer reply ·
Hello Tradition Hardware, Thank you for sharing such thoughtful feedback. We are delighted to hear that once you became familiar with the builder it helped you create powerful and beautiful pages. It is also wonderful to know that our support team has been responsive each time you reached out. Whenever you want guidance while building new sections or refining your pages, our team will gladly help. Bella GemPages Customer Support Supervisor
