cassandrastrings.com
United States
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Reviews (5)
This app works great and is very easy to set up. Would highly recommend.
I tried this feed and could not get local products listed without errors. I contacted support and was emailed a canned response. I never could get a person to respond for help. I uninstalled and decided later to try again. Big mistake! I again had problems installing the feed, and again, support never responded. Both times, it was only after I uninstalled that I got a response. Please do yourself a favor and go elsewhere. There are better apps than this that work right out of the box with way better support.
Developer reply ·
Thank you for your review. Google Shopping is difficult to get right from beginning, so normally it takes some time to get the most out of it, solving issues after issues. The good thing is that although feeds takes time to setup and optimize, once get right it really pay off with your ads performance (and sales). We like to think about the feeds as living things which need more care at beginning, and become more and more matured after each optimize iterations. We have gone through this process with many successful clients of ours. In your case we had huge timezone between us, so our email replies probably did not meet your expectation. We would be more than happy to jump in Zoom meetings with you to resolve issues faster. So if you want to give it another shot, please let us know.
Wixpa Tag Manager is the way to go for service and advise. I could not have set this without the help of all of these people. Fatimah,Irfan and Rehan. Bravo!!!!
Developer reply ·
Thank you so much for your kind words! 😊 We're thrilled to hear that Fatimah, Irfan, and Rehan were able to assist you with the setup. Your appreciation motivates our team to continue delivering excellent service. Bravo to you as well for being an amazing client! 🌟
Well made app. I have used other and they do not even compare in quality or service. This has them all beat. Thanks for a great Team of people I am able to keep the online advertising moving along without having to spen too much time. Thanks!!!
The setup is pretty straightforward. You can adjust and publish pretty quickly. I have had to use them a couple of times when my theme was acting up, and they promptly responded and got me back up and running the next day.
Developer reply ·
Thank you so much for your wonderful review! We're thrilled to hear that you found our app setup straightforward and easy to use. We're also glad that we could assist you promptly when you encountered issues with your theme. Our team is committed to providing excellent support and ensuring that our users have a smooth experience. Thanks again for your support!
