← Merchants

Papermash

United Kingdom

Reviews (2)

★★★★★
Shopify

Good features in theory but terrible customer service. Good while they're trying to onboard you - with a phone call but no follow through afterwards. It's still opting subscribers in to mailchimp at two points and it automatically opts people in if they pay by paypal. I can't get any follow up help from my original contacts despite emailing several times. I've been trying to fix this for two months now and am no further on.

Developer reply ·

Hello! Our support team is happy to help debug this issue for you. Keep an eye out for a message from them.

on Klaviyo: Email Marketing & SMS · 3 months using the app
★★★★★
Shopify

This app works really well in terms of what it does - but it's not UK compatible. I stopped the premium service as the dates could not be customised into a UK format. I will look at an alternative because I don't want emails sent to my customers with US dates on them. I have followed up with YOTPO and they can't amend this feature. If at some point they do, I would consider using it again.

on Yotpo: Product Reviews App · 9 months using the app