Madhappy
United States
Reviews (4)
Simmer served as a friendly to use service for a large event. We needed a simple but effective solution for eight food stands. With very little time, the team helped greatly with a smooth onboarding process and was by our side the entire journey. The software worked without fail and the interface and experience reduced training time for our associates. Simmer served as a simple yet effective solution for our event, we would not hesitate to use them again for future events.
MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.
Developer reply ·
Thanks for your positive review! We're glad MESA meets your needs and our team could help. For any further assistance, don't hesitate to reach out. Your success drives us!
Couldn't recommend Fairing more. Installation and setup was a breeze. Their existing question bank saved the team lots of time having to figure out the best questions to ask, and how to ask them. They've made the data very easy to interpret at a glance, and very detailed with an export. The Fairing team is incredibly attentive to any issue or question we may have, and the team is very collaborative and welcoming to suggestions.
When looking for a cookie compliance solution, we were recommended Consentmo. Several months after implementing Consentmo, we noticed significantly skewed reporting in every one of our analytics dashboards. Being detrimental to accurate reporting across the business, especially conversion rate, we expended large amounts of resources to identify the cause. After weeks of testing and trying to isolate the problem, we identified Consentmo to be the issue. When a user denied cookies through the Consentmo cookie banner, every page visit would be logged as three sessions. This is an extremely urgent matter that we raised to Consentmo support. The team has yet to respond to our ticket in any meaningful way and it has been several days since a reply. This app is an integral part of compliance. We are very disappointed with how support has responded to our team raising a significant issue with the app.
Developer reply ·
Hello there, As we mentioned in the reply to your query, all the reports your team has communicated from the 10th of July onwards were not received on our support system. We only received this information today when you forwarded it to our email apps-support@consentmo.com. We have already replied to your queries and suggested a solution for one of the reports and asked for permission to check the second one. We look forward to your reply in our support channel at apps-support@consemto.com :)