MESA: Workflow Automation

The support that I had from Customer Success was second to none. Daniel was super supportive and extremely patient with me. I feel like he went over and above to help me through the setup with MESA. He was really great to work with and really responsive. Thank you Daniel!

After downloading the Mesa app, Jordin stayed online with me until everything was set up exactly the way I wanted. He even stayed over an hour past closing time to make sure everything was working perfectly. I really appreciate the time, patience, and effort he put into helping me. It's rare to receive customer service like this these days. Jordin went above and beyond, and I couldn't be happier with the support I received. Thanks again, Jordin S. Your customer service is absolutely top-notch!

This automation saved hours of data entry work!!! The setup was a bit confusing for me even using the ai assistant BUT Abby S. from MESA jumped on the chat and saved the day! Amazing support and customer service. I was ready to give up and now I am never leaving! Thanks MESA and Abby!

MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features. I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.

Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.

Good support from the team and escalating my query to help with the new feature

Excellent customer service! Fast live chat that resolves issues immediately. (Thanks Jordin S!!) Excellent app for automations.

Mesa has become the hub for all things automation in our Shopify store. We have been able to utilize Mesa to connect, automate and transform many of our previously manual operations. From finance to scheduling, and many other areas in between. Their support has been timely and extremely helpful, even helping to troubleshoot or create custom workflows when needed.

The team was very knowledgable and quick to address the concerns I had about my workflow!!

Fantastic customer service! Really helped bail me out of a jam!

Incredible customer support. Found a solution that will save my team multiple hours per week.

Jordin S was SO great! I am not a techy/code person at all, so he saved me so much time and effort trying to solve my problem myself. He not only helped me identify the possible solution to my problem, he even fixed it for me so I didn't have to struggle! Can't thank him enough!

Great App! Enables us to automate so many things that would otherwise be incredibly difficult and time-consuming the manage. The support team is also very responsive and helpful in setting up automations that are a bit more complex than my brain can handle.

Abby S. was extremely helpful, knowledgeable and thorough in handling my problem. She is definitely worth five stars! If everything was this easy in my day!!! Sticking with Mesa for workflow automation definitely!

I've used it for a previous project a while ago and coming back to it for yet another product has proven to amazing. The updates made are astronomical. There was a learning curve but support has been excellent (via chat/email) and once the basics 'click' you'll be creating workflows like a champ.

Great app and great support!

Very helpful customer support. Abby S. was great

Mesa is fast and efficient. Great to work with. Their service team is very knowledgeable. Quick reponse times and turn around time when helping with set up.

Mesa Workflow has been a game-changer for our business. The app is easy to use, powerful, and reliable. On top of that, the support team has been excellent—always responsive, knowledgeable, and willing to go the extra mile to make sure everything works smoothly. Highly recommend this app for anyone looking to streamline their processes!

Daniel and Emily are amazing support specialists, and walked me through my custom workflow. Their help has saved me hours of work and headache. We worked out the bugs together and got it tailored specifically for my needs, and they were very patient and listened attentively not just to what I needed, but also why I needed it. 5 Stars and repeat business!

We have been testing Mesa for various workflows over the past few months and have been really impressed with the platform! The different integrations and template workflows are innovative and easy to use. The support team has been fantastic, especially Daniel, who has gone above and beyond to answer our questions, troubleshoot issues quickly, and provide tailored solutions that help us achieve our goals. Highly recommend!

A big thanks to Daniel and the team. We had a great onboarding experience and also received support in setting up a very specific flow. They are definitely worth it and go down to the tiniest of details for a successful story and flow. Thanks guys.

This app completely changed my store. I have tried for months to use different programs to tag my products so my filters would work and I had no luck. I tried multiple apps, chatgpt, and other AI programs and it never worked. This app is great and tagged all my products to what I needed instantly. Customer service also answers quickly and will fix any issue you have fast A+++

My experience with Mesa has been nothing short of fantastic, they are so helpful, competent and customer focused. Thank you!

Fantastic experience using MESA - a straight-forward and simple way to automate basic actions for ensuring our customers get the correct marketing materials per-product. The intuitive workflow builder makes it easy to implement. We've had to call on support, Daniel, a couple of times and it's always worked out well. Rapid and helpful support - highly recommended.

Great support and the workflows are very powerful!

This app is a Zapier Killer, especially when you include their amazing customer support. I'm so happy to be making the switch from zaps to workflows with Mesa. I can't wait to get our new system up and running with MESA. No more double/triple/quadruple runs based on the faulty connection between Shopify and Zapier, and there's so much flexibility in what we can do with MESA it's cutting down on what our google sheets and scripts have to accomplish.

I got stuck on the setup but after getting support from Abby S. it worked perfectly! Abby S. is the best! Thank You for your patience and help. Much appreciated.

The most stellar experience from the smartest people on the planet. Support was top notch and very responsive. Highly recommended

A useful tool if you want to save time on repetitive tasks.

Their customer service is outstanding! I had a custom request for a workflow and Daniel was able to create exactly what I needed while we chatted online.

The customer service is amazing - 10/10. The chat was quick and easy to use and the person on the other side was very knowledgable and fast!

uninstalled this app and was billed for it a month later. I cant find who I need to talk to about this. Sick an tired of having to have an app to do anything within my store. Every time I turn around it some bs I have to deal with.

Well, I'm a tech idiot and can't figure out how to make it work, but luckily I can pay their customer service team to do it for me! I've been lucky enough to work with Daniel. He is amazing. A real life saver. I love the product though. It makes Shopify and Infinite Options do what we need it to do. And MESA simplifies the process to collect the data I need through thousands of transactions. I'm just so glad we found MESA.

Automation with MESA saves so much time and is possible without detailed programming knowledge. The support is top notch.

Daniel was really helpful in setting up a complex automation.

Awesome support! The workflow we were about to set up was rather tricky but the amazing team at MESA never gave up! Thanks so much for your support and hands-on mentality. You were super quick and efficient <3

Extremely useful app, and incredibly responsive and helpful support team.

No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person. We highly recommend this tool.

Help answer all my issues and explained the new plans for me in the future.

We just needed this app for a very, very simple function - to pass one line of data per order. In the space of a month the app automatically upgraded us from $12 Basic plan to $99 per month for the simplest of tasks that turns out, we were being charged per order at our store and the app considered each order 'a task'. It's totally overpriced. Perhaps if you're going to be using multiple functions it's worth the $$$. But, if you're a high-volume store that just needs a tiny portion of the app's functionality, then it's crazy expensive due to its per order pricing model.

Great tool and helpful customer service

Fantastic customer support, quick turnaround time. Go Daniel!

Extremely helpful team that will help develop workflows for you. Tons more options than the Shopify Flow app. The workflows can be challenging to build and not very intuitive.

Best customer service I've had with an app so far! 10/10 customer support!

Amazing app - I am no coding expert by any means but the functionality is very user friendly and if you have any problems the team is SO hopeful. I'm based in Aus, so the time difference can be tricky but both Abby and Jordin were able to assist with a flow I'd spent far too long trying to figure out and then went above and beyond by duplicating for our necessary locations. The other aspect I love about MESA that makes it far more advantageous than ShopifyFlow, is the ability to test your workflow time and time again before going live.

A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!

Amazing app, that basically takes Shopify flow idea to the next level, with a very simple graphical interface and a ton of functionality. Jordin was able to help me promptly with more advance setups. The developers are very proactive and quick to assist. Must have app in my opinion

This is a livesaver app that has helped with 2 of the sites that I'm running. Shout out to Daniel on the support team for going way above and beyond to help me figure out a solution before my launch!

Had issues with a connection - support was very helpful in getting things resolved. Thanks for the help, Daniel!

great support at this business

MESA has allowed me to create some very complex flows. Piecing together the logic is a lot like solving a puzzle. I've been stuck a few times, and their support team is amazing, staying with me on chat until we answered the question together. Highly Recommended!

Ofrece muy buen servicio al cliente y las personas que atienden son muy eficientes.

love the experience, easy and great support!

Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!

Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.

Amazing features and great customer support! The team worked tirelessly with us to customize multiple workflows and helped us achieve a particular automation that is going to save us a lot of time. Highly recommend.

I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!

MESA transformed my overwhelmed state into an exciting journey while setting up my online store. As a jewelry business owner, I appreciate its adaptability and ease of use.

I have tried several automation tools, both Shopify apps and external ones with Shopify integrations. MESA is the only one I found being able to cover more than the basic automation needs. Their support is amazing, dedicated and honest. Unfortunately their app wasnt able to meet our current demands because of our non-Shopify infrastructure. After they gave it their best try to solve our needs they explained to us why they couldnt at the moment and gave us an option to solve it, when we decided not to go for that option they refunded all monthlu fees we had paid during the development time, no additional questions asked.

Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!

The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!

We always get stellar support when we need something. Very good product and even better service.

The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.

The MESA team were amazing at helping us setup our automations. Our little business will be saving a ton of time thanks to them! Highly recommend!

Mesa has been a game changer for our business. With a custom headless solution there are many "out-of-the-box" plugins that we can't use, but Mesa has totally changed that for us. With their simple-to-use custom API options, transform capabilities and more it makes the possibilities of what you can do with your Shopfiy store nearly limitless, even when running a headless Shopify site. And, if you ever get stuck, their support team is always super helpful.

Very helpful. You just have to be mindful of the 250 limit. Include instructions to work around that in your initial correspondence with them

Great app, excellent customer support, the team at Mesa was very helpful and helped us set up the right workflow for our business. Definitely recommend!

Have been working on some automations during my 7 day free trial and Jordin with customer service was so helpful! He helped me customize a workflow in the matter of a couple minutes

We installed and used this app on two of our three shopify stores for $20 per store. It worked well for a simple automation to add postcards to orders. A few months later we went ot install it on our 3rd store and suddenly a new pricing structure. Now our automation were considered too long and we had to pay the new price of $96 per store to run our automation. We have to use 3 stores to manage currency differences but it's essentially one website. The system works, but the pricing sure doesn't. Almost $300 a month to add postcards to orders. There are other apps just as good for much less.

Daniel W. was awesome getting me what I needed fast in a live chat! Couldn't recommend more.

App would be great if it would work properly. Makes soo many mistakes every second day. Need to check every day if it made a mistake and edit manually. This is so annoying and time consuming. Really unsatisfied with this app. It is just an automation which should not be hard at all to run smoothly.

Great service from Daniel and great app

MESA has provided remarkable customer support with a product that meets our unique needs. After shopping the market and outgrowing Shopify Flow, MESA was the only solution that could handle our complex requirements for managing our store. An easy to understand user interface paired with a responsive, thorough, and consistent customer support team has made light work of our needs.

One of the best integration and automation platforms, we use it to connect shopify to whatsapp business api and it does magic. I am technically inclined but not a core techie, the support/tech team we super patient with my constant custom requests for edits and enhancements and made sure that my setup was behaving the way we wanted it to. Special thanks to everyone who helped with the technical setup, Jordin, Daniel and Annette, you were amazingly patient and this should reflect on our automation runs, more is yet to come!!

Took me a bit to get the hang of it, but the customer service is great!

Really helpful. I needed a workflow to be created in emergency and they helped me straight away. So far, very helpful.

A real time saver with incredible support for any issues that may arise

I feel like MESA has committed FRAUD and THEFT with my account. I just found that MESA was overbilling me BEYOND their $29.95 monthly fee under Shopify's name. I was paying for MESA's $29.99 monthly plan, and I didn't have more than 800 emails sent ALL YEAR via MESA, yet MESA billed me HUNDREDS OF DOLLARS beyond their $29.99 monthly fee under "shopify" on my banking statement. I thought those were merchant fees, but now I know MESA was charging astronomical and probably illegal fees under shopify's name. Additionally, MESA is trying to claim I registered under a different fee schedule less than a year ago, than what MESA has advertised now. I have repeatedly asked MESA to show me the fee schedule I supposedly registered under and MESA will not provide this despite multiple requests for it. I programmed a single email to be sent to select product orders with MESA. We probably had less than 800 emails sent with MESA, and now MESA is trying to claim they sent over 55,000 emails when we barely had 3,000 total orders for the year. MESA can't account for their mathematical impossibility. Emailing back and forth with Annette at MESA doesn't work - she ignores math and keeps changing her terminology between calling the service triggers, automations, counts - this all feels like ONE BIG FRAUD! I have the emails and MESA's false report showing #s that don't exist when compared to the #s that were processed on shopify!

Such helpful service on the chat from Daniel! Helped me automate certain products purchased sending an email to a specific employee who handles that product!

MESA has saved our business countless hours of auto tagging orders and running specific automations. The customer support offered is first class, special shoutout to Daniel for his help. If you want to automate parts of your business, this is the app for you. Check out their intro pages and suggested automation templates to kickstart the changes.

Love this app. We use it daily. Currently we’re using it to run a reverse auction with prices decreasing automatically. We also use it to tag newly added product so we can create custom collections. As well as the excellent features, the app also come with fantastic support. It can be difficult to set workflows up so it’s great that you can reach out to the Mesa team with any requests you have for help, and they respond within a few hours. I can’t rate this app highly enough.

Fairly simple to create your own workflows! I had one more complex one I wasn't sure how to create, reached out, and they worked through it with me! Very kind and made the whole process so easy! Excellent customer service!

Shannon was very helpful in getting me started with MESA. With her guidance, I was able to create an automation that did exactly what I was hoping to do.

The level of service provided by the MESA team is beyond incredible. I talked with the team about my requirements and they build a complete customized workflow in one day. They even added in custom code to make sure everything would work properly. Highly recommend

Great app for automations. Great, fast, personable and smart customer service. I recommend it to anyone that has complex products.

We needed a flow to hold shipping from Amazon FBA orders. The app works very well so far. Very good support.

The assistance we received with Abby was efficient and very helpful. She was knowledgeable and courteous.

Daniel was incredibly helpful with setup, as has been the rest of the team. So glad we're using this!

AMAZING customer service. They were able to build/fix an automation I've been thinking of for months now! Their help was not only efficient, professional and went above and beyond to make me feel comfortable to create my own! Highly recommended. Thanks Jordin and Shannon

Easy to use and easy to get (fast, friendly!) help when needed. Helps us take care of repeat tasks in real time, instead of our old way of manually exporting / importing across platforms to get things done.

The flows we developed using MESA are incredibly beneficial and effortless to set up. I highly recommend both the product and the exceptional support provided by Daniel.

The MESA team has being really helpfull developing flows that save us lot of time and helped us with late alerts to prevent problems in order processing