iGlow.no

Vi er kjempefornøyde med Supportify. Løsningen gir oss et mye bedre utgangspunkt for å samle og effektivisere kundeservicen vår, og den er enkel å tilpasse etter hvert som behovene endrer seg. Muligheten til å integrere Supportify med AI-verktøyene vi allerede bruker er også et stort pluss og gir oss et mer fleksibelt oppsett. Det vi setter aller mest pris på, er teamet bak. De er tilgjengelige, løsningsorienterte og tar tilbakemeldinger på alvor. Vi har fått rask og tett oppfølging både under oppsettet og når vi har ønsket justeringer. Et solid produkt med et team som virkelig bryr seg om at kunden skal lykkes. Anbefales!

Brilliant app and brilliant support team. Very helpful and quick to resolve the small issues we had! When I was using the app, they also took initiative to suggest improvements on the site, and took care of it in a few minutes. The app is also very easy to use to create campaigns in no time

Seph was very helpful and hanging in there for a long time, while we tried to resolve the issues we experienced. Very thankful

Easy to use and great support! Recommend!

2023: Works great. Maybe a little early to draw a cohesive conclusion, but compared to the reviews app in Vitals this works much better, both on the customer end (adding reviews, getting reward, receiving mails), and administering and displaying the reviews. UPDATE 2025: We contacted Loox to get a feedback on why they haven't informed us clearly enough how much the additional orders would cost us or why the haven't moved us over to the Unlimited plan. Since this isn't displayed clearly in the app itself, only when you go through the Shopify bill this hasn't caught our attention until now, leaving us with a total bill to Loox this year at $USD 9959.76… On their website or in the app itself they do not inform users about the "Unlimited" plan (299$ per month) that is shown in the Shopify App Store. When I flagged this to the chat support I was very quickly stopped and moved over to email and the chat was reset. So if you're wondering why Loox is doing so well? Look for the fine/hidden print in the plan.

Easy to set up and use. Had a small issue in, but Sean helped us out and it was resolved in no time

Have been using this app for a while now, and it has definitely helped raising the average order in our stores, as well as it's a great way to let customers try new products. The support team is always super helpful and gets the job done quickly!

Great program and easy to use. Integrations are working well and support is super quick and helpful! Lovely to finally have a proper loyalty program in our shop.

Great and quick customer support! Takes a little bit of work to get into the creation of pages, but the support is awesome helping out when you need to make a quick fix