The Drift Record Shop

Worked with few issues, but back at the start of the summer (25) there is a clear sync issue. The C&D drop team refused to acknowledge this and it took months to finally get confirmation there is an issue to do with order date / dispatch date being over a certain time (possibly 60 days). After TWICE getting Shopify advanced support involved, Royal Mail have finally sent this message this morning; "we are not in a position where we feel that it is a requirement for us to contact Shopify directly, we have previously explained that we are working on implementing future improvements that you, alongside other customers may benefit from. We unfortunately do not have any timeframe for this and feel that there is nothing further that we can discuss with Shopify directly that has not already been advised within previous correspondence." There is an issue. They know it. They refuse to help. The app is problematic. Avoid where possible.

Such a great app. It is kind of wild that it can make Shopify function so much better?! Very powerful and super intuitive. I was intending on using it for a few jobs and reviewing, but I can see this being a core part of our usage. I even had a minor question and the team answered quickly and thoroughly (out of hours!) - A proper five star.

The app is fantastic and we saw the listings we wanted very quickly. We had a few little questions but these were answered thoroughly and quickly. Ilana is also fantastic; really clear on communication, helpful, diligent and clearly interested in getting good results for anyone using the app.

We have used the app for a number of years and it has really offered up a lot of options to us that are missing from the Shopify platform. The team have always been super helpful and very prompt, this really is essential.

This APP is super powerful. We use it for a number of jobs that would take AGES manually. They use your Shopify data to give some really powerful data add ons. The support is also excellent.

Daniel and the team have been super helpful throughout the entire time we've worked with them. They assisted in getting us installed and customised and gave us good feedback about optimising. Great success for us.

Very clean, very quick and does exactly what it promises. The support team have also been friendly and very prompt.

Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.