Jayco Mailboxes
United States
Reviews (3)
Customer service is very important, and they deliver very well. Lina and Axel are usually the agents I get on chat, and they are always patient and helpful. The app itself works very well, the UI on this version is way better than the old system.
Developer reply ·
Thank you so much for your kind feedback! We truly appreciate your recognition of our customer service and are thrilled to hear that Lina and Axel have been able to assist you effectively. It’s great to know that you find the app’s performance and user interface improvement beneficial. Your satisfaction is important to us, and your feedback helps us continue to provide a great experience. We look forward to serving you again! Best, The Keystone Team
oh, this is awesome. Judge.me seems to be an amazing improvement over all since day one here with us. Soufiane was very understanding and courteous with us. Helped with the installation of the product and uninstalling the defunct product from Shopify with no hesitation.
Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.
