HotCherry
Canada
Reviews (6)
Great customer support. The best app for estimated delivery date out there with very competitive price.
this app does not work.
Developer reply ·
Hi, We appreciate your feedback and apologize for any inconvenience you may have experienced with our app. We're committed to providing a seamless and effective user experience, and we're sorry to hear that the app did not meet your expectations. To better assist you, could you please provide more details about the specific issues you encountered? This information will help us identify and address the root cause of the problem so that we can improve our app and ensure a better experience for all users. Additionally, our support team is here to help you troubleshoot any issues you may be facing. Please reply to our support email that we have sent you yesterday or reach support@omegatheme.com with specific details, and we'll do our best to resolve the issue promptly. Thank you for bringing this to our attention, and we appreciate your patience as we work to enhance our app.
The app is good and it is quite straightforward to set it up.
The app does not seem to work properly and no-one replies to emails - big waste of time.
Developer reply ·
Thank you for your feedback. Sometimes we need more than one working day to respond. In your case, we would have completed the two custom styling changes you requested by Monday. I have since followed up with you twice by email and provided time for a response, which I have not yet received. If you change your mind we're here to help. Best wishes, Patrick
We've had a great experience with this app! The customer support team is friendly and super helpful. The app works perfectly for our needs, and the documentation is easy to follow. Overall, it's a stellar app with fantastic support.
Developer reply ·
Thank you so much for this fantastic review 🥰! We are happy to see how Orbe meets all your expectations and helps you with your geolocation. Luis Head of Growth
Schema Plus just took the Shopify App experience to another level for me. I've tried multiple other schema apps (including some of the most rated ones), but they all didn't work. I still kept getting errors and warning messages. Then I installed the Schema Plus and at first, I had many errors too. So, I contacted their support and they fixed all errors and removed the old schema code which was confusing Google. And they did all this while I am still on my free trial! I haven't seen any other app on the Shopify app store that delivers both the product and service that delights. ***** YOU ROCK!!! *****
